Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Supervisor I – Peer Support Supervisor to join our Adult Community Clinical Services (ACCS) team and help advance our mission of empowering people to live healthier, more fulfilling lives.
What We Offer:
- Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
- Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
- Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
- Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
- Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
- Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.
What You Will Do:
- Provide leadership and day-to-day oversight of the Peer Support Hub, including coordination of activities, support groups, and daily operations.
- Supervise Peer Support Specialists and Recovery Coaches by providing guidance, encouragement, individualized coaching, training, and performance management.
- Support development and implementation of Peer Drop-in Center (HUB) policies and procedures to promote effective and consistent service delivery.
- Manage administrative responsibilities including timesheet approval, event planning, supply ordering, and other operational needs.
- Oversee documentation practices to ensure accuracy and completeness, including final review and sign-off where required.
- Foster a recovery-oriented, peer-driven environment aligned with BHN values and behavioral health best practices.
- Support supervisees in professional development goals, including Certified Peer Specialist and Recovery Coach certification and recertification requirements, where applicable.
- Attend multidisciplinary team meetings, staff meetings, and BHN-mandated supervisory meetings as required.
- Promote person-centered, trauma-informed recovery support and advocate for individuals' preferred pathways to recovery.
- Collaborate with program leadership and peer staff to promote teamwork, accountability, and a supportive work environment.
- Complete MAP certification within the first six months of employment.
- Maintain regular and punctual attendance and perform other duties as assigned.
Who You Are:
- High school diploma or GED required.
- Two or more years of commensurate training, experience, and demonstrated expertise in the field required.
- Lived experience with mental health systems, personally or through a family member, required.
- Minimum of one year of supervisory and/or management experience required.
- Experience and/or training working with individuals with co-occurring mental health and substance use disorders.
- Knowledge of community resources and the ability to connect and refer individuals to appropriate services.
- Strong verbal and written communication, organization, conflict-resolution, and time-management skills.
- Comfort using internet, email, Microsoft Word, Excel, document-sharing systems, Microsoft 365, Teams, and electronic health records.
- Demonstrated cultural humility and the ability to work effectively with individuals from diverse backgrounds.
- Commitment to recovery advocacy, person-centered care, trauma-informed practice, and multiple pathways to recovery.
- Ability to manage competing priorities, respond effectively to urgent needs, receive and apply constructive feedback, and work collaboratively with peers and program staff.
We Hire for HEART!
Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a meaningful role at BHN, we’d love to hear from you.
Pay Rate: $24.00-$28.00