Peer Recovery Specialist III- Mobile Crisis Response- Night Shift

Peer Recovery Specialist III- Mobile Crisis Response- Night Shift

Salary

$47,262.29 - $79,180.82 Annually

Location

7464 Tidewater Drive, VA

Job Type

Special Project w/Retirement

Job Number

14264

Department

Community Services Board

Division

Crisis & Recovery Services

Opening Date

08/10/2026

Closing Date

8/20/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

Norfolk, Virginia is Americas most authentic and urban waterfront city. Home to the worlds largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.

Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.

The NCSB is seeking a Peer Recovery Specialist This position works in a dynamic team environment, providing early intervention in mental health crises through a mobile response. Services are deployed in real-time to the location of the individual experiencing a behavioral health crisis. The purpose of this service is to

de-escalate the behavioral health crisis and prevent harm to the individual or others, assist in developing an immediate plan to maintain safety, coordinate care, and link to appropriate treatment services to meet the needs of the individual.

Department Hiring Salary Range: $47,262 - $54,234

Essential Functions

• Provides support and encouragement to individuals in crisis to assist with resolving critical situations.
• Support clients in developing a Recovery Plan and helping to identify clients' goals, strengths, and steps toward
• recovery.
• Supports clients with general problem solving and development of skills to obtain needed services.
• Educates clients about available community resources and advocates for services on behalf of clients as needed.
• Assists in the development and facilitation of recovery-oriented groups, using educational tools and utilizing personal experiences with substance use disorders and mental illness.
• Acts as a liaison between clients and other service providers (Emergency Service workers, case managers, counselors, etc.) to ensure that client preferences expressed in Recovery Plans are included in Individual Service Plans.
• Maintains accurate documentation consistent with agency guidelines, grant requirements, and licensure standards.
• Collaborates with multiple programs as part of a treatment team, community services providers, and significant others as necessary.
• Attends staff meetings, and staff training activities as required.
• Utilizes SAMHSAs Crisis Prevention Action Plan and other recovery-oriented peer support programs.
• Support clients with developing skills and strategies to prevent relapses of substance addiction and possible mental health symptoms, reconnecting them with their recovery goals.
• Completes other tasks and duties as assigned by supervisor.

Education/Experience

High School Diploma or GED.

Two years of experience working with consumers with mental health and substance use challenges. Personal Recovery Plan in self-demonstrated recovery.

Additional Information & Requirements

• Valid driver's license;
• Completion of the DBHDS 72-Hour Peer Recovery Specialist Training.
• Registered and Certified Peer Recovery Specialist issued by Virginia Certification Board.
• CIT Trained.

Work Hours: Sunday - Thursday 12:00 AM - 8:30 AM

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee
• Yes - I am a previous City of Norfolk Employee
• No - I am not a previous or current City of Norfolk employee

03

If you were referred for this position by a current City of Norfolk employee, please provide the employees full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."

04

Please select the highest level of education you have completed.

• High School Diploma/GED
• Some College (6 months or more)
• Vocational/Technical Degree
• Associates Degree
• Bachelors Degree
• Masters Degree or higher

05

Do you have a minimum of two years of experience working with consumers with mental health and substance use challenges?

• Yes
• No

06

Have you completed the 72-Hour Peer Recovery Specialist Training from the Department of Behavioral Health and Developmental Services?

• Yes
• No

07

Are you currently certified as a Registered Peer Recovery Specialist issued by the Virginia Department of Health Professions?

• Yes
• No

08

Please provide the name, email address, and phone number of your current or most recent supervisor

09

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

10

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran

Required Question

Employer City of Norfolk