Position Introduction: HSC Tulsa is hiring a Social Work Care Manager through OU's PEAK Temporary Staffing Service. This position is designed to be temp to permanent hire.
Purpose of Job: The Care Coordinator is responsible for providing care management services to non-complex members.
Major Tasks: - Provide social services to members identified for supportive care management services by performing various duties such as assessments, referrals, and care coordination.
- Complete Health Risk Screens for members in the supportive care group.
- Evaluate members’ social needs and make appropriate referrals to social organizations for support.
- Collaborate with members health care providers as necessary.
- Follow up with assigned members at least quarterly to screen for additional needs.
- Provide information and educational materials around members disease process, social services, or other identified needs.
- Complete periodic screenings to assess for members level of care management and make appropriate referrals for more intensive intervention when necessary.
- Participate in case staffings and interdisciplinary teams.
- Maintain timely documentation of care management activities in the management information system.
- Maintain professional communication with care managers, healthcare providers, nurses, and social workers in clinics.
- Maintain professional follow up with care managers, healthcare providers, nurses, and social workers in clinics to requests for information and assistance.
- Participate and provide feedback on process changes and updates.
- Utilize database management, reporting, and information systems to gather data, organize reports, and identify individuals eligible for care management.
- Other duties as assigned
It is a hybrid position with 2 days in the office required, with Wednesday being one of the required days.
In Person only for first 3 or 4 weeks of Training AND In Office Tuesday, Wednesday and Thursday for 1st 90 days or until successfully complete the Competency and Experience Check List After that, can be at home 3 days and In Office Wednesdays and their office day of choice |
Required Education and Experience: - Bachelor’s degree in social work or related healthcare field
- at least one year of experience in healthcare and social services
Skills: - Excellent oral and written communication skills, competence in Microsoft Excel, and excellent organizational skills.
- Basic knowledge of the principles and practices of social and psychological casework.
- Basic knowledge of social and welfare resources available in the community, hospitals, and clinics.
- Basic knowledge of Medicare and Medicaid laws and guidelines, managed care contracts and other legal and regulatory requirements.
- Ability to analyze and interpret a situation in order to determine a course of action to be discussed with the supervisor.
- Ability to communicate technical data with the patients, family members, or caregivers.
- Must have interpersonal skills.
- Ability to handle stressful situations.
Required Certifications and Licenses: - Basic Life Support Certification within 30 days of the hire date in this position.
Department Preferences: - Licensed Social Work Associate (LSWA).
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