Position Introduction: Serves as the first-line supervisor responsible for preparation, production and/or serving of food items in an assigned food service area. - Coordinates food preparation and serving of food. Monitors food preparation methods, portion sizes, and presentation of the food.
- Oversees inventory and procurement. Ensures adequate supplies, materials and equipment are available.
- Monitors the safety and cleanliness of the facility and equipment. Adheres to university and Health Department quality standards.
- Assists with preparation of master menus.
- Oversees operation of cash register, prepares daily cash report.
- Responds to customer inquiries regarding food quality, service, or accommodations and resolves the problems and routine complaints.
- Prepares various reports for management regarding the operation of the facility, sanitation, food preparation and any complaints or problems.
- Maintains regulatory, compliance, and operational records.
- Opens and secures facility.
- May assume responsibility for a second shift.
- Attends meetings, in-service training, and work related classes.
- Performs various duties as needed to successfully fulfill the functions of the position.
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Required Education and Experience: - High school diploma or GED or graduate of culinary school.
- 36 months experience in food services to include 12 months in a supervisory role.
Required Knowledge, Skills, Abilities: - Advanced knowledge of principles providing customer and personal service to include but not limited to customer needs assessment, meeting quality standards for services, and customer satisfaction
- Advanced knowledge of State Food Handling and Cleanliness laws
- Advanced knowledge of kitchen equipment & supplies
- Working knowledge of profit and loss statements
- Excellent verbal, listening, and written communication skills
- Ability to multitask
- Ability to plan a health conscience menu
- Ability to interpret information
- Ability to speak, read and write clear, concise English
- Detailed oriented for accuracy of data and information
- Ability to communicate well and build rapport quickly with students, faculty and staff
- Ability to supervise staff and communicate directions and expectations effectively
- Cash handling
Required Certifications and Licenses: - ServSafe Certification
- Sanitation Certification may be required upon employment
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