Immediate need for a talented
Payroll Specialist. This is a
06 Months Contract opportunity with long-term potential and is located in
Plano TX (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-25516
Pay Range: $30 - $33/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:- Fulfill day-to-day functions of the payroll service team including but not limited to: Kronos timecard maintenance, Workday HRIS data integrity, accurate payroll process management via UltiPro, time accrual management and auditing of data sets between various payroll source systems
- Ensure client company representatives utilize appropriate processing procedures within federal, state and local compliance regulations
- Effectively manage relationships within defined SLAs while providing on-going research, resolution, product support and a superior customer experience to workers, HR, accounting, retirement program and benefits administrators, as well as payroll and timekeeping vendors
- Act as the Level 2 Customer Experience team for payroll related inquiries submitted via Service Request ticketing system, phone and other various channels (inc. team email box management)
- Evaluate processes and procedural documents for increased efficiencies and opportunities for continuous improvement
- Manage leaves of absence and calculation of supplemental benefit payments
- Support Sr. Payroll Analysts in delivering high-quality results to payroll customers
- Support reoccurring and ad hoc reporting including production of basic to intermediate reporting to various internal and external stakeholders
- Support various project initiatives including collection of user requirements for system enhancements and solutions
- Support periodic and cumulative audit processes for monthly, quarterly and annual activities
- Other duties as assigned
Key Requirements and Technology Experience:- Demonstrated performance as NASSC Tier 1 Agent will be accepted in place of the below qualifications
- 3 years of US & CAN work experience in a payroll role, preferably in a 3rd party payroll or shared service environment
- 2 years in customer service related field and ability to demonstrate strong customer relationship skills
- Experience with top tier payroll and HRIS systems (UKGPro [UltiPro], UKG WFC [Kronos], UKG WFD [Dimensions] Workday or similar)
- Ability to troubleshoot and resolve requests using pre-defined and creative solutions
- Expertly interpret, create and present a variety of instructions furnished in written, oral, and diagram or schedule form
- Produce measurable results in a collaborative team environment as well as independently to manage time and priorities while achieving defined personal and team goals
- Payroll audit, control, quality assurance and/or tax management experience
- Payroll accounting experience including GL posting, accruals and reconciliation of payroll expenses
- Demonstrate intermediate knowledge of Microsoft Office Products, specifically Excel, Word and PowerPoint
- APA Fundamental Payroll Certificate (FPC) or Certified Payroll Professional (CPP) designations preferred
- Bachelor's degree preferred
- Support Payroll Accuracy SLA at or above current SSC requirements
- Support payroll team Service Request Ticket resolution SLA at or above current SSC requirements
- Ensure key quality control activities are completed according to established schedule and guidelines
- Support team projects and continuous improvement initiatives
Our client is a leading
IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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