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Payroll Specialist

Lancesoft

  • FL 33813,, FL
  • 30+ days ago
  • Remote
  • $22

Highlights

Minimum 3 years in payroll processing, case management;at least 1 year handling Tier 2 or highlevel payroll issues. Required Qualifications:Bachelors degree in Business, Finance, Accounting, Human Resources, or related field (or equivalent experience).

Numbers & Facts

LocationFL 33813,, FL (
Remote
)
IndustryStaffing/Employment Agencies
Salary$22
Company Size2,000 to 2,499 employees
Year Founded2000
Websitehttp://www.lancesoft.com/

Description

Sr Specialist Payroll Assistant
Location: Remote
Duration: 3 –6 months (Possible extension )
Pay rate range: $22 –$24.87/hr on w2 (All inclusive)
 
Responsibilities:
  • Tier 2 Case Management
  • Serve as the escalation point for complex payroll inquiries and case investigation beyond Tier 1 resolution
  • Analyze payroll data, identify rootcase issues, and coordinate corrective actions across HR, Finance and IT systems
  • Manage end-to-end case lifecycle;intake, documentation, investigation, resolution and closure
  • Maintain accurate case records in the case management system, ensuring compliance with audit and regulatory requirements
  • Produce regular metrics and reports (e.G. Case volume, SLA compliance, rootcause trends.)
  • Partner with internal stakeholders to develop process improvements and preventative controls
  • Provide training and knowledge transfer exchanges with Tier 1 staff on recurring issues and best practice resolutions
Required Qualifications:
  • Bachelors degree in Business, Finance, Accounting, Human Resources, or related field (or equivalent experience)
  • Minimum 3 years in payroll processing, case management;at least 1 year handling Tier 2 or highlevel payroll issues
  • Proficiency with payroll systems (SAP ECP a plus!), Strong excel/Power Query abilities
  • Understanding of federal/state payroll tax regulations (e.G., FICA, IRS, state withholding)
  • Demonstrated problemsolving skills with datadriven decision making
  • Excellent written and verbal communication;ability to convey complex issues to nontechnical audiences
  • Demonstrated knowledge of Payroll principles & processes
Desired skills /Competencies:
  • Certified Payroll Professional (CPP)
  • Strong SAP Employee Central systems experience
  • Customer service mindset with a focus on timely, accurate resolution
  • Strong organizational skills;ability to prioritize multiple cases simultaneously
  • Collaborative approach  works effectively across functions and levels
  • Continuous improvement  proposes and implements process enhancements.

About Company

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

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