| Location | Grand Rapids, MI |
| Industry | Staffing/Employment Agencies |
| Company Size | 1 to 9 employees |
| Year Founded | 1995 |
| Website | http://www.custom-it.com/ |
Under moderate supervision from Payroll Leadership, the Payroll Specialist oversees payroll processing activities to ensure accurate, timely, and compliant payroll operations in accordance with federal and state laws, including the Fair Labor Standards Act (FLSA). Responsibilities include payroll calculations and corrections, validation and reconciliation of payroll entries, integrations, garnishments, payroll taxes, W-2s, and on- and off-cycle payments. This role also serves as a subject matter expert for payroll processes, timekeeping systems, and specialized payroll functions.
Payroll Processing & Reconciliation
Manage end-to-end payroll processing for regular and off-cycle payrolls, ensuring accuracy and timeliness.
Review and resolve payroll cycle issues, trends, and exceptions.
Interpret and apply payroll policies related to overtime, shift premiums, and incentive payments.
Serve as a primary contact for payroll-related questions across the organization.
Deductions, Garnishments & Remittances
Process employee deduction, integration, and remittance files, including union contributions, 403(b), and 457 plan payments.
Reconcile general ledger accounts and ensure accurate account distributions.
Manage involuntary deductions, including child support, garnishments, and levies.
Process garnishment correspondence, balance related files each pay cycle, and coordinate with third-party processors, legal representatives, and government agencies to ensure accurate withholding and timely remittance.
Payroll Taxes & Account Management
Ensure payroll taxes are accurately applied and reported throughout the year.
Manage payroll tax exceptions, tax filings through ADP, and employee tax corrections.
Set up and monitor employee-level accounts receivable, loan forgiveness, and miscellaneous deductions.
Partner with Accounting to monitor and reconcile general ledger accounts.
Payroll Funding & Documentation
Verify payroll payments, reconcile ADP files, and communicate funding requirements to Treasury.
Maintain and update general payroll procedures and checklists to ensure documentation remains accurate and current.
Payroll Adjustments & Systems Support
Calculate and process pay adjustments related to interim rate or position changes, incentives, premiums, retroactive payments, and special wages.
Provide support for timekeeping systems and Workday payroll applications.
Research and resolve complex payroll and timekeeping issues submitted by employees, time editors, and leaders through ticketing systems such as ServiceNow.
Assist the payroll team with processing questions, system testing, and process improvement and quality initiatives.
Time & Attendance Support
Serve as a subject matter expert for time and attendance systems.
Train time editors and address inquiries related to timekeeping, badge issues, and reporting.
Maintain current knowledge of applicable federal, state, and local regulations, organizational policies, pay practices, procedures, and union contracts.
Calculate and process employee wage repayments as needed.
Required
High school diploma or equivalent.
Five years of relevant payroll experience.
Experience processing payroll for an organization with 1,000 or more employees.
Experience using Workday Payroll or another ERP system in an organization with 1,000 or more employees.
Preferred
Associate degree or equivalent education in a related field.
Certified Payroll Professional (CPP) certification.
Custom Business Solutions, a Certified Woman-Owned Business Enterprise is a leader in information technology consulting and professional services specializing in the Southeastern Michigan and Mid-Michigan markets. Custom was founded in 1995 with two major goals: Develop long-term satisfied client relationships Develop long-term satisfied employee relationships
We solve our clients' business problems with solutions that create results commensurate with client expectations. We deliver these solutions in ways that make it easy for our customers to do business with us! Custom excels at the rapid implementation of business application solutions allowing us to deliver immediate value to our clients.
CUSTOM offers a wide variety of service options designed to provide our clients' flexible solutions and support. Custom provides skilled professionals with solid experience creating immediate value. Our company has developed a strong client base including industry leaders in insurance, healthcare, finance, accounting and public utilities.
At CUSTOM, we know the importance of talented people with the right technical skills. We understand being successful requires balance between exceptional interpersonal skills and technology. Taking these attributes into account, Custom is able to provide superior personalized service. This simple approach differentiates us from the competition. We call this the 'CUSTOM DIFFERENCE'.