Payroll Operations Employee Services Specialist Greenville, SC

Reporting to payroll leadership, this role performs manual HRIS-to-payroll data entries, conducts pre- and post-payroll audits, processes off-cycle payrolls for state compliance, resolves ticketing inquiries via ServiceNow and ADP CRM, and ensures SOX/data privacy compliance. The Payroll Operations Employee Services Specialist manages the daily execution and coordination of multi-state employee payroll processing in partnership with a Managed Services Provider.

Job Title: Payroll Operations Employee Services Specialist
Location: Greenville, SC 29615 (Temp-to-Perm; Hybrid: Monday–Wednesday in office, Thursday–Friday remote; first 2–3 weeks of training are 100% in office)
Pay rate: $32.00 - $33.00/hr
Work schedule: Monday – Friday, 8:00 AM – 5:00 PM EST (40.0 hours/week)

Overview
The Payroll Operations Employee Services Specialist manages the daily execution and coordination of multi-state employee payroll processing in partnership with a Managed Services Provider. Reporting to payroll leadership, this role performs manual HRIS-to-payroll data entries, conducts pre- and post-payroll audits, processes off-cycle payrolls for state compliance, resolves ticketing inquiries via ServiceNow and ADP CRM, and ensures SOX/data privacy compliance.
Job Specifications

• Coordinate and process end-to-end multi-state payroll for 5,000+ employees in collaboration with a Managed Services Provider
• Perform accurate manual data entry for job, salary, and personal data updates not interfaced automatically from HRIS to payroll
• Analyze and reconcile data discrepancies between HRIS and payroll databases; review and approve data inputs
• Execute pre- and post-payroll audit reports to identify, investigate, and correct payroll errors prior to final processing
• Handle employee, manager, and stakeholder service inquiries via ServiceNow and ADP CRM tools regarding earnings, deductions, taxes, and time records
• Support garnishment workflows and prepare/process off-cycle payrolls to comply with state final pay regulations
• Maintain strict compliance with SOX guidelines, internal control standards, data privacy, and confidentiality policies
• Associate degree or equivalent combination of education and multi-state payroll experience required
• 3 to 5 years of multi-state payroll processing experience (supporting 5,000+ employees) required
• Experience with ADP GlobalView, Ceridian Dayforce, or SAP systems strongly preferred
• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) preferred
• Advanced proficiency in Microsoft Excel and strong intermediate knowledge of federal, state, and local payroll/labor laws required

Benefits:
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.