Administrative Skills, Auditing, Communication Skills, Community Support, Cross-Functional, Customer Experience, Customer Support/Service, Detail Oriented, Documentation, External Audit, General Ledger Accounting, HRIS/HRMS, Internal Audit, Interpersonal Skills, Maintain Compliance, Microsoft Excel, Microsoft Outlook, Operational Support, Payroll Administration, Reconciliation, Team Player, Time Management
LOCATION
San Antonio, TX
POSTED
30+ days ago
Ready to make an impact behind the scenes-where precision meets purpose? We're looking for a motivated, people-first Payroll Associate to join our Community Support Office (CSO) payroll/benefits team and help power an exceptional team member experience. In this role, you won't just process payroll; you'll play a key part in bringing the Touchstone Experience to life through accuracy, accountability, and outstanding service.
You'll support payroll operations for 2,500+ team members across Texas, working with robust HRIS and payroll platforms in a collaborative environment. If you thrive on detail, enjoy working cross-functionally, and take pride in getting things right every time, this is a role where your expertise will truly shine.
What You'll Do:
As a key contributor to our HR Payroll Team, you are responsible for end-to-end payroll processing and recordkeeping. You'll work closely with community HR Business Partners, managers, and other departments to ensure compliance, accuracy, and timeliness across all payroll functions.
Core Responsibilities:
Process bi-weekly payroll and off-cycle payments with precision and timeliness
Respond to employee and HR inquiries regarding payroll, timekeeping, and compensation policies
Maintain and update payroll data within Paycor and other internal systems
Administer and track garnishments, verifying accurate deductions
Conduct payroll audits and reconcile discrepancies
Assist with 401(k) match reporting, PTO balances, and payroll analytics
Prepare documentation for internal audits, subpoenas, and external reporting requests
Support quarterly and annual filings such as 941s and PBJ reports
Train new HR team members on payroll and timekeeping basics
Reconcile payroll data with the General Ledger
Uphold strict confidentiality of all payroll and employee information
What You Bring:
Minimum 2 years of hands-on full cycle corporate payroll processing experience (in-house preferred)
Strong interpersonal and customer service skills
Clear, professional communication-written and verbal
Meticulous attention to detail and accuracy
Proven ability to meet deadlines in a fast-paced environment
Proficiency in Microsoft Outlook and Excel
Experience with Paycor is a plus or other large HRIS systems are required.
Success Looks Like:
100% on-time, accurate payrolls
Prompt, professional responses to employee inquiries
Flawless documentation and compliance with federal, state, and internal regulations
Minimal rework and a strong contribution to team accuracy and performance metrics
A collaborative, solutions-oriented approach that supports the wider HR team
Here's what we offer:
A Voice That Matters: Your input helps shape the future of our communities
Competitive Pay & Hybrid Work Schedule
Hourly rate starting from $23.00-$25.00/hr.
Comprehensive Benefits:
100% employer-paid medical insurance (full time only)
Dental, vision, and supplemental coverage
401(k) with company match
Tuition reimbursement to support your career growth
PTO accrual from day one
Team Member Referral Bonus
Touchstone Emergency Fund
Access to an on-staff Chaplain for emotional and spiritual support
Other great supplemental insurances like pet insurance and wellness discounts