At Balls Foods, we believe our teammates are the foundation of everything we do. We are seeking a detail-oriented, service-driven Payroll and Benefits Administrator to support payroll operations and benefits administration for our large, multi-location workforce. This role is critical in ensuring teammates are supported effectively, paid accurately, and provided with a positive experience navigating benefits and compensation programs.
If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in delivering accurate and compliant work, we'd love to meet you.
As the Payroll and Benefits Administrator, you will play a key role in supporting payroll accuracy, benefits administration, compliance, HR systems, and teammate support across the organization.
Key Responsibilities:
- Payroll Processing & Compliance: Ensure accurate, timely, and compliant execution of all payroll processes while maintaining adherence to applicable laws and internal policies.
- Benefits Administration & Support: Deliver effective administration and communication of benefits programs to support teammate understanding, enrollment, and overall experience.
- Systems, Reporting & Data Coordination: Maintain and optimize payroll and HRIS systems to ensure data accuracy, reporting capabilities, and operational efficiency.
- Process Improvement & Team Support: Support continuous improvement, efficiency, and consistency across payroll and benefits processes while contributing to broader HR initiatives.
Essential Job Duties:
- Execute full-cycle payroll processing in an accurate and timely manner for a large, multi-location workforce
- Maintain compliance with federal, state, and local wage and hour laws as well as union contract provisions
- Calculate and process payroll-related taxes, benefits deductions, and other required withholdings
- Perform payroll audits and validations to ensure accuracy prior to final processing
- Complete payroll batch updates and system transactions with a high degree of accuracy
- Administer benefits programs including health, dental, vision, retirement, disability, and wellness offerings in alignment with company plans and collective bargaining agreements
- Support leave of absence programs including FMLA and short- and long-term disability
- Coordinate annual open enrollment including scheduling, communication, and delivering presentations at store locations
- Serve as a primary point of contact for payroll and benefits-related inquiries, providing timely and professional support
- Partner with benefits vendors to resolve teammate questions and ensure effective issue resolution
- Maintain accurate HRIS records including new hires, terminations, compensation changes, and deductions for both support office and field teammates
- Generate and distribute payroll and benefits reports to ensure accuracy and support HR and Finance team needs
- Maximize payroll and HRIS system capabilities to ensure data integrity and operational efficiency
- Partner with the HR Director to implement system enhancements that reduce manual processes and strengthen internal controls
- Identify opportunities to streamline workflows and improve payroll and benefits processes
- Participate in team meetings, trainings, and cross-functional initiatives
- Support special projects and organizational priorities as assigned
- Maintain strict confidentiality and ensure compliance with data protection standards when handling sensitive teammate information
- Provide responsive, solution-oriented support to teammates
- Perform other duties as assigned
Competencies for Success:
- Job & Technical Expertise: Demonstrate depth of knowledge and skill in a technical or functional area.
- Customer Service & Retention: Demonstrate concern for satisfying external and/or internal customers.
- Personal Accountability: Take responsibility for individual or team performance, by setting clear goals and expectations, tracking progress against the goals, and requesting feedback.
- Communication & Interpersonal Skills: Develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support.
Minimum Qualifications:
- Required: Associate's degree with 1+ years of payroll and benefits experience OR High School Diploma with 3+ years of relevant experience
- Required: Experience administering payroll and benefits within a large, multi-location organization
- Required: Working knowledge of federal, state, and local wage and hour laws and regulations
- Required: Hands-on experience with payroll and HRIS systems; experience with Paylocity or similar platforms preferred
- Required: Strong attention to detail with the ability to manage multiple priorities and meet strict deadlines
- Preferred: Experience supporting union or collective bargaining environments
- Preferred: Bilingual in Spanish and English