Payroll Analyst

Payroll Analyst

Salary

$54,102.00 - $96,814.00 Annually

Location

Melvin Municipal Office Building (MMOB) 300 West Washington Street, Greensboro, NC

Job Type

Active Full-Time

Job Number

05572

Department

Finance

Division

Finance Administration

Opening Date

09/28/2026

Closing Date

10/12/2026 11:59 PM Eastern

• Description
• Questions

Welcome to the City of Greensboro. As an employer of choice, the City of Greensboro is committed to providing our employees with meaningful careers, competitive benefits, wellness resources, and programs designed to support their professional and personal well-being.

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Description

Accuracy That Matters--- Be the Expertise Behind Accurate Payroll

The City of Greensboro Finance Department is seeking a detail-oriented and analytical Payroll Analyst to join the Financial & Administration Services Division. This position supports the accuracy, compliance, and integrity of the Citys payroll and timekeeping operations. Supporting the Assistant Payroll Manager, the Payroll Analyst monitors payroll activities, analyzes and resolves discrepancies, maintains critical payroll system configurations, and serves as a key resource for payroll staff, department Liaisons, and other City partners.

Compensation and Benefits:

Estimate Salary Range: $54,102.00 - $71,187.00 Full Salary Range: $54,102.00 - $96,814.00

You can learn more about the benefits that the City of Greensboro offers by clicking

HERE.

Work Schedule:

Monday-Friday 8:00 am - 5:00 pm

• Note: Personal background record and credit checks will be conducted as part of the hiring process.*

About Finance & Financial and Administration Services:

The Finance Department plays a critical role in safeguarding the Citys financial resources and supporting responsible financial management across the organization. Within the Financial & Administration Services Division, the Payroll team helps ensure employees are paid accurately and timely while maintaining effective payroll systems, financial controls, reporting, and compliance with applicable requirements.

Why You'll Love Working With Us:

• Make a direct impact: Help ensure accurate and timely pay for the Citys workforce.
• Be a payroll resource: Serve as a key point of contact for complex timekeeping, payroll, and system-related questions.
• Work across the organization: Partner with Finance, People and Culture, IT, department managers, Liaisons, and employees to resolve issues.
• Use technology and analysis: Work with payroll and timekeeping systems to identify discrepancies, test system changes, and protect payroll accuracy.
• Lead and develop others: Provide day-to-day guidance to Payroll Technicians and help strengthen team operations.

About the Role:

As a Payroll Analyst, you will support the Assistant Payroll Manager in the administration and oversight of payroll functions while serving as the team lead for Payroll Technicians. You will audit timekeeping and payroll data, research discrepancies, maintain system configurations, perform reconciliations, support reporting, and help ensure payroll processes remain accurate, compliant, and efficient. This job is Exempt and is not subject to the overtime provisions of the Fair Labor Standards Act

Key responsibilities include:

• Audit employee timekeeping records in Workforce Management (WFM) to verify hours worked, attendance, schedules, pay and attendance codes, adjustments, and supporting documentation.
• Research and resolve payroll-impacting discrepancies in collaboration with department Liaisons and other City departments.
• Perform authorized historical edits and leave balance audits.
• Provide guidance to department Liaisons regarding timekeeping requirements, coding practices, discrepancy resolution, and WFM procedures.
• Review payroll data, including earnings, deductions, taxes, benefits, and reporting, to identify errors, unusual activity, and compliance concerns.
• Prepare, reconcile, and process monthly benefit reports and the North Carolina Pension report, as well as quarterly and year-end payroll reports.
• Coordinate annual payroll year-end rollover activities with Benefits and IT Business Operations, including system configurations, tax rates, wage bases, deduction limits, and pay and deduction codes.
• Maintain, monitor, and test payroll pay and deduction codes to support accurate tax, benefit, accounting, reporting, and payroll processing.
• Develop and execute payroll system test scenarios and test payrolls to validate system updates and identify potential impacts to employee pay, taxes, deductions, reporting, accounting, and system interfaces.
• Serve as the lead contact for payroll-related Infor support tickets, including troubleshooting, testing, documentation, and resolution.
• Coordinate special payroll projects and provide analytical and operational support for payroll initiatives.
• Serve as the first backup to the Payroll Technician for payroll processing during absences.
• Partner with Finance staff to reconcile payroll registers and payroll-to-general-ledger accounts, research variances, and coordinate corrections.
• Serve as team lead for Payroll Technicians by providing day-to-day guidance, coordinating assignments, reviewing work for accuracy, and supporting team development.
• Maintain accurate payroll documentation and follow established policies, procedures, internal controls, and regulatory requirements.
• Collaborate with employees, Finance staff, department managers, Liaisons, IT, and other stakeholders to resolve payroll issues and maintain effective payroll operations.

Bring Your Payroll Expertise to Finance:

If you're an analytical professional who enjoys solving complex problems, working with financial and employee data, and ensuring accuracy behind the scenes, the Payroll Analyst role offers an opportunity to make a meaningful impact on the Citys workforce. Your attention to detail, systems knowledge, and ability to collaborate will help ensure Greensboros payroll operations remain accurate, reliable, and responsive.

Ready to Make an Impact?

Bring your payroll expertise, analytical skills, and commitment to accuracy to the City of Greensboro Finance Department, Financial & Administration Services Division, and help ensure every aspect of the payroll process is handled with precision, integrity, and care.

Qualifications

Minimum Qualifications:

• Associates Degree or higher

• "OR" an equivalency of CPP (Certified Payroll Professional) with 7+ years of related payroll experience.

• 4+ years of payroll best practices; federal and state processing regulations regarding payroll and taxes

• Experience with an ERP payroll system, Workforce Management/Infor, or "directly" related payroll processing systems

• Proficient in using Microsoft Office 365 (Word, Excel, PowerPoint, OneNote, Copilot, etc.)

Preferred Qualifications:

• Bachelors Degree or higher in Accounting, Finance, Business Administration (MBA or BBA) fields
• Management or supervisory experience with direct reports.
• 7+ years of Payroll experience, Infor, and WFM experience.
• Payroll processing experience within a local government, state agency, county, or public educational system

01

What is your highest level of Education? Please select Not Applicable if you do not possess a high school diploma or GED.

• Not Applicable
• High School Diploma / GED
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree

02

Do you have an Associates degree or higher in any of the following fields? (Click all that apply) Education must be listed on the application to be considered.

• Buiness Management
• Accounting
• Political Science
• Business Administration
• Business Finance
• Other
• None

03

Do you have a Bachelors Degree or higher in Accounting, Finance, or Business Administration (MBA or BBA) with at least 12 hours of accounting coursework? Education must also be clearly stated on your employment application.

• Yes
• No

04

Which areas of Microsoft Office 365 (Word, Excel, PowerPoint, OneNote, Copilot, etc.) do you have experience with. Please select all that apply.

• No Experience
• Word
• Excel
• Teams
• Powerpoint
• OneNote
• Copilot

05

What is your level of experience with Microsoft 365? Experience must also be reflected in the duties/misc work section of the application

• No experience
• Beginner
• Intermediate
• Advanced
• Subject Matter Expert

06

How many years of payroll best practices, federal and state processing regulations regarding payroll and taxes do you have? Experience must be clearly indicated on the application for consideration as well

• No experience
• Less than 1 year of experience
• 1-3 years of experience, but less than 4 years of experience.
• 4-6 years of experience, but less than 7 years of experience.
• 7-9 years of experience, but less than 10 years of experience
• 10 or more years of experience

07

Clearly give an example (company name, title of your position at the time) of your payroll best practices that involve federal and state processing regulations regarding payroll and taxes. If "No experience," please type "Not Applicable" or N/A in the designated area. Incomplete answers will not be processed; experience must also be clearly stated in the Employment / Work History section of your employment application.

08

How many years of experience with an ERP payroll system, Workforce Management/Infor, or "directly" related payroll processing systems do you have? Experience must also be reflected in the duties/work section of the application.

• No experience
• Less than 1 year
• 1-3 years of experience, but less than 4 years of experience
• 4-6 years of experience, but less than 7 years of experience
• 7-9 years of experience, but less than 10 years of experience
• 10 or more years of experience

09

Clearly give an example (company name, job title at the time) of your experience with an ERP payroll system, Workforce Management/Infor, or a directly related payroll processing system you have. If "No experience," please type "Not Applicable" or N/A in the designated area. Incomplete answers will not be processed; experience must also be clearly stated in the Employment / Work History section of your employment application.

10

How many years of management or supervisory experience with direct reports do you have? Experience and the number of direct support employees must be indicated on the application

• None
• Less than 1 year of experience (with direct report employees)
• 1-3 years of experience (with direct report employees)
• 4-6 years of experience (with direct report employees)
• 7-9 years of experience (with direct report employees)
• 10 or more years of experience (with direct report employees)
• No Direct employee reports, but was the lead for training volunteers, new staff, or cross-trained employees as a subject matter expert regarding payroll processing and/or best practices,and regulations

11

How many years of experience/knowledge of federal and state payroll processing regulations? Incomplete answers will not be processed, experience must also be clearly stated in the Employment / Work history section of your employment application

• No experience
• Less than one year experience
• 1 or more years experience, but less than 3 years experience
• 3 or more years experience, but less than 5 years experience
• 5 or more years experience, but less than 7 years experience
• 7 years experience, but less than 10 years experience
• 10 or more years experience

12

Do you have payroll processing experience within a local government, state agency, county, or public educational system? Experience must also be reflected in the duties/work section of the application. *

• Yes
• No

13

Clearly give an example (company name, title of position at the time) of your Payroll processing experience within a local government, state agency, county, or public educational system. If "No experience," please type "Not Applicable" or N/A in the designated area. Incomplete answers will not be processed; experience must also be clearly stated in the Employment / Work History section of your employment application.

14

How many years of management or supervisory experience do you possess? Experience must also be clearly stated in the Employment / Work history section of your employment application)

• No experience
• Less than one year experience
• 1 or more years experience, but less than 3 years experience
• 3 years experience, but less than 5 years experience
• 5 years experience, but less than 7 years experience
• 7 years experience, but less than 10 years experience
• 10 or more years experience

15

What is your proficiency skills with Microsoft Office Software (select all that apply)

• Beginner
• Intermediate
• Advanced
• Expert
• Not applicable

16

How many years of payroll processing, or directly related experience do you possess? Experience must also be stated in the Employment / Work history section of your employment application)

• No experience
• Less than 1 year experience
• 1 or more years experience, but less than 2 years experience
• 2 or more years experience, but less than 4 years experience
• 4 or more years experience, but less than 6 years experience
• 6 or more years experience, but less than 8 years experience
• 8 or more years experience, but less than 10 years experience
• 10 or more years experience

17

If applicable, How many hours of accounting coursework do you have?

• Not Applicable
• None
• Less than 4 hours of coursework
• 4-8 hours of coursework
• 12-16 hours of coursework
• 20 hours or more of coursework

Required Question

Employer City of Greensboro

Address 300 West Washington Street

Greensboro, North Carolina, 27401

Website http://www.greensboro-nc.gov