Position Overview
We are seeking a detail-oriented and highly organized Senior Payroll Administrator to support end-to-end payroll processing for employees across the United States and Canada. The ideal candidate will have hands-on experience with ADP and Workday, strong knowledge of multi-state and provincial U.S. and Canadian payroll regulations, and a commitment to delivering accurate, confidential, and exceptional payroll services.
This role requires a proactive professional who thrives in a fast-paced environment, manages multiple priorities effectively, and collaborates closely with HR, Finance, and business partners.
Key Responsibilities
Payroll Processing
- Process bi-weekly and semi-monthly payroll for U.S. and Canadian employees using ADP and Workday.
- Ensure accurate calculation of wages, overtime, bonuses, commissions, and special payments.
- Review and validate timekeeping data and resolve discrepancies with managers and employees.
- Maintain payroll schedules, processing calendars, and deadlines.
Compliance & Reporting
- Ensure payroll compliance with federal, state, provincial, and local regulations in the U.S. and Canada.
- Prepare and reconcile payroll reports and year-end documents, including W-2s, T4s, and Records of Employment (ROEs).
- Support internal and external audits by providing payroll documentation and responding to inquiries.
- Monitor regulatory changes and implement updates to payroll practices as needed.
Systems & Data Management
- Maintain payroll and employee records in ADP and Workday, ensuring data accuracy and confidentiality.
- Assist with payroll system updates, testing, troubleshooting, and process improvements.
- Partner with HR and Finance to maintain data integrity across systems.
Employee Support
- Respond to employee inquiries regarding pay, taxes, deductions, timekeeping, and payroll policies.
- Provide outstanding customer service and resolve payroll issues in a timely manner.
- Escalate complex payroll matters appropriately and recommend solutions.
Qualifications
Required
- 5+ years of payroll experience, including U.S. and Canadian payroll processing.
- Experience processing multi-state payroll.
- Proficiency with ADP Workforce Now or comparable ADP payroll platforms.
- Experience using Workday Payroll modules.
- Strong knowledge of payroll regulations, taxes, compliance, and reporting.
- Excellent attention to detail and analytical skills.
- Ability to handle confidential information with discretion.
- Strong verbal and written communication skills are important.
- Experience processing Canadian payroll and multi-province payroll.
- CPP, FPC, or equivalent payroll certification.
- Experience supporting audits and year-end payroll activities.
- LATAM experience would be a plus.
Preferred Attributes
- Comfortable working in a fast-paced, deadline-driven environment.
- Strong problem-solving and organizational skills.
- Ability to work independently while maintaining a collaborative approach.
- Strong partnership skills with HR, Finance, and Operations teams.
What Success Looks Like
- Accurate and timely payroll processing.
- High standards of compliance and audit readiness.
- Exceptional employee service and responsiveness.
- Strong collaboration across departments.
- Continuous improvement of payroll processes and controls.
Join our team and help ensure a seamless payroll experience for employees across the United States and Canada.