Payments Financial Crimes Operations Analyst

This role supports Financial Crimes Controls by analyzing reporting data, managing review and remediation cases, coordinating with internal partners to resolve data defects, and maintaining required documentation and evidence to demonstrate control execution. The analyst plays a key role in ensuring data completeness, accuracy, and adherence to regulatory and policy requirements within Payments operations.**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

Payments Financial Crimes Operations AnalystEducation: High School Diploma or equivalentRequired Qualifications:5+ year's experience in KYC, AML, or Financial Crimes Operations, preferably supporting Payments or Retail BankingExperience reviewing and resolving customer or account-level data issues in compliance or operational queuesExperience working in a case management or control testing environmentAbility to use business intelligence or reporting tools (e.g., dashboards, extracted reports) to analyze and validate dataStrong proficiency in Microsoft Excel, including review of large data files, validation of counts, and comparison of datasetsAbility to identify data discrepancies, analyze root causes, and document outcomesExperience maintaining documentation and evidence to support controls, audits, or examinationsStrong attention to detail and ability to follow documented procedures preciselyAbility to manage recurring deliverables with minimal oversightComfortable working cross-functionally with data, risk, and compliance partnersStrong written and verbal communication skills for documenting findings and escalationsPreferred Skills & Experience:Experience supporting Payments operations or complex financial productsFamiliarity with customer identification, verification, or ownership data defectsPrior involvement in control execution, issue management, or regulatory exam supportExposure to additional reporting and visualization tools used in risk or compliance monitoringExperience following formal document retention and evidence management standardsJob Responsibilities:Review queue-based compliance reports from enterprise reporting tools on a recurring basisAnalyze records to identify root causes of incomplete, incorrect, or missing customer or account dataPerform remediation within approved systems when permitted and route items requiring additional action to appropriate partner teamsCreate and manage testing or case records to document review, outcomes, and decisionsAssign, track, and resolve "action" and "pending" items in alignment with control requirementsValidate reporting accuracy by reconciling record counts and outcomes across systemsMaintain audit-ready documentation and evidence in designated shared repositoriesPerform quality checks to ensure accuracy, completeness, and timeliness of workCommunicate status, trends, and issues to stakeholders and leadershipJob Summary: The Payments Financial Crimes Operations Analyst is responsible for researching, remediating, actioning, and reporting on customer and account records routed to an in-process compliance queue. This role supports Financial Crimes Controls by analyzing reporting data, managing review and remediation cases, coordinating with internal partners to resolve data defects, and maintaining required documentation and evidence to demonstrate control execution. The analyst plays a key role in ensuring data completeness, accuracy, and adherence to regulatory and policy requirements within Payments operations.**Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**