Payment Risk & Controls Product Manager

The ideal candidate has hands-on experience managing payment risk or working within payment operations and understands the operational controls required to support Wire and ACH payments. The ideal candidate will have hands-on experience supporting Wire and/or ACH payment processes and possess a deep understanding of payment controls, operational risk, and regulatory compliance.

Job Title: Payment Risk & Controls Product Manager
Location: Jersey City, NJ (30 Hudson Street)
Schedule: 4 days/week onsite
Duration: 6 Month CTH (Role will become an FTE)
No. of Positions: 2

JOB DESCRIPTION

Payment Risk & Controls Specialist
Position Overview

• We are seeking an experienced Payment Risk & Controls professional with a strong background in payment operations, risk management, and control frameworks.
• The ideal candidate will have hands-on experience supporting Wire and/or ACH payment processes and possess a deep understanding of payment controls, operational risk, and regulatory compliance.
• This role is ideal for candidates with experience in payment operations, payment risk management, or audit functions supporting payment operations.

Key Responsibilities

• Manage and oversee payment risk and control activities across Wire and ACH payment processes.
• Evaluate and strengthen operational controls to ensure secure and compliant payment processing.
• Identify payment risks, recommend mitigation strategies, and support remediation efforts.
• Partner with Operations, Risk, Compliance, and Internal Audit teams to ensure effective control execution.
• Review payment workflows and identify opportunities to improve operational efficiency while maintaining a strong control environment.
• Support risk assessments, control testing, issue management, and audit readiness.
• Ensure adherence to internal policies, regulatory requirements, and industry best practices related to payment processing.

Required Qualifications

• 5+ years of experience in Payment Risk, Payment Operations, Operational Risk, or Internal Audit supporting payment functions.
• Strong knowledge of Wire payments and ACH processing (experience with at least one is required; experience with both is preferred).
• Experience designing, executing, or evaluating payment control processes.
• Solid understanding of operational risk management and internal controls.
• Experience working within financial services or banking environments.
• Strong analytical, problem-solving, and stakeholder management skills.

Preferred Qualifications

• Experience with payment investigations, exceptions, or operational risk management.
• Background in Internal Audit with a focus on payment operations or banking controls.
• Knowledge of banking regulations and payment industry standards.
• Experience collaborating with cross-functional teams including Operations, Risk, Compliance, and Audit.

Ideal Candidate Profile
The ideal candidate has hands-on experience managing payment risk or working within payment operations and understands the operational controls required to support Wire and ACH payments. Candidates with a strong audit background focused on payment operations and internal controls are also highly desirable.