Payment Posting Manager

Job Description:

The RCO Manager of Cash Management -Payment Posting is responsible to oversee all facets of patient payments, daily deposits, ERA, and EFT maintenance. This includes ensuring the accurate and timely processing of patient payments, active participation in system integration testing, serving as a subject matter expert for payment posting, actively staying abreast of best practices, and working towards achieving executive goals, optimizing revenue cycle performance, and ensuring the financial stability of the organization.

Essential Functions

• Provides leadership and direction to Payment Posting team, including hiring, training, coaching, performance reviews and terminations.
• Plans, develops, implements, and communicates operational initiatives to improve the efficiency of the Payment Posting team.
• Provides project guidance to successfully implement efficient posting processes.
• Maintains and improves department operations by monitoring system performance, identifying and resolving problems.
• Manages communication and processes between departments involved in the revenue cycle and identify areas for improvement.
• Establishes productivity monitoring for the department staff to maximize resources and results.
• Monitors key performance metrics, addresses issues in a timely manner to improve performance and resolve issues.
• Acts as a technical expert, maintaining current working knowledge of Billing, Payment Posting regulations.
• Ensures department compliance with HIPAA guidelines, HR policies and other corporate initiatives.
• Develops and documents processes and policies for the department.
• Conducts regularly scheduled meetings to communicate issues regarding compliance with established procedures and overall work unit effectiveness

Skills

• Leadership
• Analytical
• Collaboration
• Communication
• Decision-Making
• Delegation
• Problem Solving
• Process Improvement
• Team Building
• Time Management

Qualifications

Required

• Demonstrated experience in healthcare revenue cycle operations.
• Demonstrated experience leading a successful team within healthcare revenue cycle operations.
• Demonstrates in-depth knowledge of EOB interpretatiion.
• Demonstrates strong knowledge of healthcare billing requirements.
• Demonstrated ability to collaborate across teams and departments.
• Demonstrates strong knowledge of Microsoft office programs.

Preferred

• Bachelor's degree in healthcare management, finance, or related field from an accredited institution. Education is verified.
• Epic experience.
• Five (5) years of experience in Healthcare Revenue Cycle (Payment Posting, Claims, billing, and Insurance and Follow up)
• Three (3) years of supervisory experience.
• HFMA Certification

Physical Requirements

• Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Peaks Regional Office

Work City:

Broomfield

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$34.01 - $52.51

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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All positions subject to close without notice.