Payment Operations Specialist

Responsibilities include but are not limited to:

• Process wire transfers in accordance with the department's policies and procedures.
• Upon identification of any potential AML issues, immediately notify the AML/BSA Department for further instructions.
• Provide excellent customer service by the timely completion/accuracy in processing wires.
• Execute daily supplementary funding to the clearing house and resolve any cash liquidity discrepancies.
• Assist in the completion of the Department's End of Day General Ledger proofs for CHIPS, SWIFT, and Fed.
• Maintain proper documentation, track, and follow all provided processes and protocols precisely and timely to remain within Regulatory Compliance guidelines.
• Communicate with branches and other internal departments properly addressing any wire concerns/issues.
• Resolve all foreign exchange and USD wire transaction investigations such as trade discrepancies, non-receipt of funds, and trade confirmations.