| Location | River Heights, UT |
Department: Payment Operations
Schedule: Monday - Friday 8 am - 5 pm MST
Location: Hybrid "In-Office Tuesday - Thursday
Pay: $14.50
Why Choose Conservice?
Are you someone who gains personal satisfaction from turning raw data into actionable knowledge? Do you thrive in a dynamic, fast-paced environment where your insights directly drive business decisions? The Payment Operations (PayOps) team is growing, and we are looking for a key partner to tell high-impact stories with data and help lead our team to success!
Position Overview
As a Payment Operation Analyst, you will partner directly with Team Leads and operational management to measure, optimize, and elevate performance across assigned PayOps groups (such as e-Payments or Payment Corrections). You will serve as the primary operational detective-building dynamic dashboards, analyzing key business metrics, and uncovering the "why" behind team performance to deliver actionable solutions.
Key Responsibilities
Reporting & Visualizations: Collaborate with leadership to design, build, and maintain high-impact reports and visualizations tracking all operational aspects of your assigned PayOps group.
Actionable Insights: Dig deep into team metrics when performance deviates from targets to uncover root causes, deliver actionable insights, and guide strategy.
Operational Reporting: Perform daily data collection to populate operational dashboards, supplying team leads and executive management with daily, weekly, and monthly performance tracking.
Process & Reporting Innovation: Proactively identify gaps in current reporting and implement creative solutions if current metrics are not driving desired outcomes.
Collaboration & Leadership: Train and mentor fellow team members on daily tasks, cross-train as an operational backup, and help partner leadership achieve strategic goals.