Payment and Arbitration Support Specialist

This position will focus on managing insurance payments, resolving account discrepancies, maintaining accurate financial records, and assisting with arbitration-related documentation. Partner with billing teams, internal departments, and external contacts to resolve payment-related issues.

Payment Posting Specialist
Location: Clifton, NJ
Schedule: Full-Time, Monday-Friday, 8:00 AM-5:00 PM
Pay: $25-$27/hour (based on experience)
Job Summary
A well-established healthcare organization is seeking a Payment Posting Specialist to join its revenue cycle team. This position will focus on managing insurance payments, resolving account discrepancies, maintaining accurate financial records, and assisting with arbitration-related documentation. The ideal candidate is detail-oriented, organized, and experienced in medical billing with the ability to manage deadlines in a fast-paced environment.
Key Responsibilities

• Process and reconcile insurance payments, checks, and settlements while ensuring accuracy.
• Review accounts to identify payment discrepancies, missing information, and potential underpayments.
• Maintain payment records, tracking spreadsheets, deposit reports, and reconciliation logs.
• Enter and update payment information within billing/practice management systems.
• Assist with insurance appeals and arbitration cases by gathering documentation and preparing submission materials.
• Monitor arbitration cases and maintain records related to deadlines, documentation, and case updates.
• Ensure account notes and financial records are complete, accurate, and up to date.
• Partner with billing teams, internal departments, and external contacts to resolve payment-related issues.
• Support reporting and audit requirements by maintaining organized documentation.

Qualifications

• 3-5+ years of healthcare medical billing experience.
• Experience handling insurance payments, payment posting, account reconciliation, or accounts receivable.
• Knowledge of PIP claims, appeals, arbitration, or out-of-network billing strongly preferred.
• Experience within an orthopedic, surgical, or specialty medical practice is a plus.