Patrol Security Officer - Columbia

Title: Patrol Security Officer – Columbia

Position Summary:
A Patrol Security Officer at Signal of Columbia is responsible for conducting foot and vehicle patrols of courtyards, offices, pools, and other high-value areas to secure all access points and ensure the protection of property and residents. This role demands high attention to detail and safety, with additional duties defined in site-specific Post Orders.

Compensation:
- Night patrol shifts: $16.50 per hour
- Non-patrol shifts & Daytime Patrol: $15.00 per hour
- Full-time hours available

Responsibilities:
- Conduct mobile security patrols using a company vehicle, ensuring alignment with company values and site-specific instructions/post orders
- Write detailed, accurate reports using company technology and web/app-based software during each shift
- Consistently arrive on time, adhere to clock-in/out procedures, dress code, appearance standards, and follow instructions
- Provide excellent customer service by interacting professionally with internal and external customers to create peace of mind
- Communicate promptly with Advanced Patrol Officers or Branch Patrol Supervisor regarding customer or property-related issues
- Maintain assigned patrol vehicle, including fueling, washing, interior cleanliness, and inspections
- Care for assigned Signal equipment such as radios, access keys/cards, uniforms, and devices
- Manage daily activities to meet benchmarks and expectations set by the Branch Patrol Supervisor, including reporting standards and service quality
- Deescalate issues professionally and promptly through effective communication
- Participate in Branch Supervisor Daily Scrums to stay informed on client needs, route changes, and post order updates for operational excellence

Soft Skills:
- Visioning: Understand and deliver services aligned with company values and goals, ensuring client peace of mind
- Strategic Planning: Effectively plan and execute patrol routes within allotted timeframes
- Team Development: Communicate clearly and collaborate with clients, team members, and management
- Project Management: Complete daily tasks efficiently and communicate maintenance needs

Requirements:
- Minimum 21 years of age
- High school diploma or GED
- Successful completion of background check and drug test
- Valid driver’s license with a good driving record
- Reliable transportation
- Ability to complete training modules within the first month
- Excellent organizational, oral, and written communication skills
- Commitment to service, organizational values, and professionalism displayed through conduct and demeanor
- Ability to move equipment weighing up to 20 pounds