Patient Services Specialist / PSS Urgent Care

Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services and more. Responsibilities: Responsible for answering calls, managing physician schedules, managing all incoming/outgoing documents from providers/patients, and representing the clinic with a positive, professional attitude.

Overview:

Join our team as a variable shift, full-time, Urgent Care Patient Services Specialist (PSS) in Temple, TX. 

 

Why Join Us? 

 

Thrive in a People-First Environment and Make Healthcare Better 

Get to Know Your Team: 

• Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services and more.

Responsibilities:

• Responsible for answering calls, managing physician schedules, managing all incoming/outgoing documents from providers/patients, and representing the clinic with a positive, professional attitude.
• Responsible for ensuring a smooth flow throughout the office and working to minimize patient wait times.
• Serves as the first point of contact for patients, deliveries, and office personnel.

Qualifications:

Job Requirements:  

• Previous customer service experience in a retail, business, or office setting.

Preferred Job Requirements:  

• High School Diploma or equivalent.
• 1 year of medical office reception experience.