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Patient Services Specialist - Call Center

A-Line Staffing Solutions

  • Pittsburgh, PA
  • 6 days ago
  • $16 Per Hour
  • Full-time

Highlights

This is an entry-level opportunity with a specialty pharmacy, offering hands-on experience in patient services, healthcare administration, and insurance support. A-Line Staffing is now hiring a Patient Access Specialist in Pittsburgh, PA !

Numbers & Facts

LocationPittsburgh, PA
Job TypeFull-time
IndustryStaffing/Employment Agencies
Salary$16 Per Hour
Year Founded2004
HeadquartersUtica, MI, US
Websitehttp://www.alinestaffing.com/

Description

A-Line Staffing is now hiring a Patient Access Specialist in Pittsburgh, PA! This is an entry-level opportunity with a specialty pharmacy, offering hands-on experience in patient services, healthcare administration, and insurance support. 

Patient Access Specialist – Compensation
Pay Rate: $16.00 per hour
Schedule: 40 hours per week
Work Location: Onsite


Job Responsibilities

Patient Access Specialist – Responsibilities

  • Handle inbound and outbound communications with patients, prescriber offices, insurance companies, and third-party providers.
  • Investigate medical and pharmacy benefits and clarify insurance coverage.
  • Assist with prior authorizations, appeals, and medical tier exceptions.
  • Initiate, review, submit, track, and follow up on authorization requests.
  • Resolve insurance rejections by coordinating with patients, providers, and payors.
  • Help patients enroll in manufacturer-sponsored assistance programs and other financial support resources.
  • Maintain accurate documentation and ensure requests are processed efficiently and in a timely manner.
  • Provide courteous and professional customer service throughout the patient financial process.

Qualifications

Patient Access Specialist – Requirements

  • Strong communication, customer service, and problem-solving skills.
  • Basic computer skills and attention to detail.
  • Ability to manage multiple tasks and follow established procedures.
  • Willingness to work onsite in Pittsburgh, PA, with a schedule between 8:00 AM and 8:00 PM.
  • Willingness to complete onboarding requirements promptly, including a background check and drug screen.
  • Ability to attend the new-hire training class beginning November 16, 2026.

About Company

A-Line Staffing Solutions is a premier staffing company that supplies professionals to the Healthcare, Insurance, Pharmaceutical, and Information Technology industries.

Founded in 2004, A-Line Staffing Solutions has been a leader in matching talented individuals to the jobs that our clients NEED to fill. We are experts at offering creative staffing solutions to employers, and we are hiring every day.

A-Line Staffing can offer short-term, long-term and direct-hire opportunities to professionals across the United States. We hire only the most qualified and talented individuals in the country. Our recruiting, selection and stringent screening processes have strengthened our reputation for delivering quality customer service and unbeatable talent.

For our commissioned clients, A-Line Staffing closely follows the standards and practices established by The Joint Commission. For all of our clients and employees, our commitment to continual improvement combined with a strict code of ethics provides an atmosphere of respect and unparalleled professionalism.

To find out how A-Line Staffing Solutions can share our talent with you, please contact us today. We are eager to include you among our most valued and satisfied clients. If you are a professional and would like to learn more about open opportunities in your area, please contact us today. We are always searching for talented and enthusiastic professionals

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