Patient Services Representative

Children's Dental Health is seeking a motivated Ortho Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients. As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out.

Overview:

Pay: $18 - $20/hour + monthly bonus potential 

Schedule:  Warrington- Monday 9:00am - 5:00pm and Friday 8:00am - 4:00pm / Bensalem Tuesday and Thursday 9:00am - 5:00pm. 

Location: Travel between Warrington, PA and Bensalem, PA

 

Children's Dental Health is seeking a motivated Ortho Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.

 

As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.

 

Responsibilities:

• Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal. 
• Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
• Filing and scanning medical documents and office forms as directed
• Verifying all patient demographic, health, pharmacy, and insurance information
• Schedule and confirm patient appointments
• Cleaning the front office work area and other maintenance assignments as directed

Qualifications:

• Motivated and willing to learn on the job
• Experience working in the front desk area of a medical/dental practice preferred
• Strong customer service skills; ability to communicate well
• Demonstrated desire to work with children in a pediatric setting
• Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines