Benefits:- Simple IRA
- Dental insurance
- Health insurance
- Paid time off
We are seeking a friendly, organized, and dependable Patient Services Representative to join our growing team. This position serves as an important first point of contact for our patients and plays a key role in creating a welcoming, efficient, and positive patient experience while supporting daily front office operations.
Responsibilities:- Greet, check in, and assist patients in a friendly and professional manner
- Answer, screen, and direct incoming phone calls
- Verify patient demographic and insurance information
- Maintain accurate patient records while protecting patient confidentiality
- Collect copays, payments, and other patient balances
- Respond to patient questions and provide assistance with general office needs
- Assist with scheduling and other patient service functions as needed
- Perform general administrative and clerical duties
- Work collaboratively with clinical and administrative staff to support efficient patient flow
Qualifications:- Previous receptionist, customer service, or medical office experience preferred
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Basic computer and phone system proficiency
- Ability to maintain professionalism in a fast-paced healthcare environment
- Strong attention to detail and accuracy
- Ability to maintain patient confidentiality
- Experience with electronic medical record (EMR) systems is a plus