Patient Services Rep Assistant (ID #540557)

Patient Services Representative

Lawrenceville, New Jersey

Pay: $21.00 per hour

About the Role

We are seeking a dedicated Patient Services Representative to provide essential patient support and administrative assistance in a fast-paced medical office environment. The ideal candidate will ensure smooth patient flow, accurate record-keeping, and excellent communication with patients and team members.

Key Responsibilities

• Answer incoming patient calls promptly and professionally
• Schedule patient appointments accurately using practice management systems
• Verify insurance coverage and benefits for patients
• Update and maintain patient information in electronic health records (EHR) systems
• Provide clerical and administrative support, including data entry and filing
• Assist with patient check-in and check-out processes
• Maintain confidentiality and ensure compliance with healthcare privacy regulations
• Support office staff with various administrative tasks as needed
• Manage appointment schedules to optimize office flow
• Ensure accuracy of patient data management and insurance verification
• Assist with insurance claim processing if required

Required Qualifications

• Previous medical office or healthcare administrative experience
• Strong computer skills, including familiarity with office software and electronic health record (EHR) systems
• Excellent verbal and written communication skills
• Ability to handle sensitive patient information professionally and discreetly

Preferred Qualifications

• Experience with insurance verification and billing processes
• Knowledge of medical office workflows and procedures

Tools / Equipment / Systems

• Computer with relevant office software
• Electronic health record (EHR) systems
• Phone systems for patient communication

Work Environment / Physical Requirements

• Up to 10 lbs lifting as needed for office or equipment tasks

Fair Chance & Background Checks: This position may require a background check consistent with applicable law. We comply with all Fair Chance, Ban-the-Box, and applicant rights laws. Reasonable Accommodation: We provide reasonable accommodations for qualified individuals with disabilities and for religious beliefs or practices in accordance with applicable law. Eligible employees may receive benefits required by applicable federal, state, or local law. Additional benefit eligibility, if any, is determined by Company policy, applicable benefit plans, the employee's classification, work location, and assignment. The Company reserves the right to modify the duties, responsibilities, qualifications, compensation, benefits, and other terms of employment at any time consistent with applicable law. Nothing in this job posting creates a contract of employment. Employment is at will where permitted by law. Partners Personnel is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law.

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