Overview:
Patient Service Coordinator
Location: Southern Cancer Center at Providence Hospital
Department: Patient Services
Employment Type: Full-Time
About the Role
Southern Cancer Center is seeking a compassionate and organized Patient Service Coordinator to join our team at the Providence Hospital office. This front-line role is essential to ensuring a welcoming and efficient experience for our patients and their families. You’ll be the first point of contact, responsible for registration, scheduling, and communication between patients and clinical staff.
Responsibilities:
Key Responsibilities
- Greet patients and visitors professionally and promptly
- Register patients, verify insurance, and collect co-pays
- Schedule appointments and provide clear instructions and details
- Answer and direct incoming calls; relay messages accurately
- Maintain patient records and update demographic information
- Support administrative tasks including filing and supply management
- Ensure HIPAA compliance and uphold confidentiality standards
- Maintain a clean and organized lobby area
- Assist with other duties as assigned
Qualifications:
Qualifications
- High school diploma or equivalent required
- Prior receptionist or office experience preferred
- Proficiency in Microsoft Outlook, Word, and Excel
- Must complete required e-learning courses within 90 days of hire
- Strong adaptability, commitment to quality, and customer service focus
Physical Requirements
- Ability to sit, stand, walk, and communicate effectively
- Manual dexterity and ability to lift up to 40 lbs
- Requires corrected vision and hearing
- Must be present during regular business hours
Work Environment
- Exposure to medical environments including communicable diseases and radiation
- In-person interaction with patients, staff, and management
- Occasional travel to other office sites may be required
Why Join Us?
At Southern Cancer Center, you’ll be part of a dedicated team delivering compassionate care in a collaborative environment. If you’re passionate about helping others and thrive in a fast-paced clinical setting, we encourage you to apply.