Patient Services Coordinator Lead - Providence OBGYN Southpark

Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Also responsible for the timely and accurate recording of patient demographics, insurance information, patient charges and collections and scheduling patient appointments in a timely and accurate manner.

What We Offer:

At Novant Health, We offer competitive pay and a comprehensive benefits package designed to support our team members personally and professionally. Benefits begin on day one and include:

• Day one medical, dental, and vision coverage
• Pre-paid tuition through Future Forward
• A predictable schedule
• Paid time off and paid parental leave
• Retirement savings with company match
• Well-being and mental health resources

What We're Looking For:

• Education: High School Diploma or GED, required.
• Experience:
  • Minimum of three years of clerical experience in medical office setting, required.
  • Other related experience may be considered in lieu of medical office experience.
• Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD10-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience.

What You'll Do:

Responsible for providing back-up to the clinic administrator for the daily operations of the business office functions of the physician practice. Also responsible for the timely and accurate recording of patient demographics, insurance information, patient charges and collections and scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.