Patient Services Coordinator IV

You will be responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues. Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.

What We Offer:

Patient Services Coordinator IV

 

We are looking for a talented and enthusiastic Patient Services Coordinator IV to join our Heart and Vascular Institute Prevention Clinic team.  You will be responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues.

 

Schedule: 8:00AM-5:00PM Monday - Thursday, 7:00AM-12:00PM Friday 

Location: Heart and Vascular Institute - Prevention Clinic Elizabeth

Address: 125 Queens Road, Suite 330, Charlotte NC 28204 

 

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

What We're Looking For:

• Education: High School Diploma or GED, required.
• Experience: Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills (preferred): Proficient in the use of all computer software utilized in the practice.

What You'll Do:

• Referral Processing
• Updating patient demographic information
• Posting charges, copays, and scheduling patient appointments
• Patient calls, customer service
• Administrative Tasks