Patient Services Coordinator III

Novant Health

Mount Pleasant, South Carolina
1 day ago

Highlights

In this role, you'll work closely with surgeons, providers, and patients throughout their bariatric care journey, helping deliver exceptional clinical support and outstanding patient experiences. Additional Skills Required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.

Numbers & Facts

Location	Mount Pleasant, South Carolina
Industry	Healthcare Services
Company Size	10,000 employees or more
Year Founded	1997
Website	https://www.novanthealth.org/

Description

What We Offer:

East Cooper Bariatric Surgery is seeking a compassionate and detail-oriented Patient Services Coordinator to join our dedicated team. In this role, you'll work closely with surgeons, providers, and patients throughout their bariatric care journey, helping deliver exceptional clinical support and outstanding patient experiences.

If you are passionate about patient education, care coordination, and helping patients achieve life-changing health outcomes, we invite you to apply.

What You'll Love About This Role

Day 1 Health, Vision, and Dental coverage
Opportunity to build meaningful, long-term patient relationships.
Collaborative team focused on exceptional patient care.
Diverse clinical patient population for adult and geriatric patients.
Supportive culture that values compassion, teamwork, and professional growth.

Location: 1280 Hospital Dr Mount Pleasant, South Carolina 29464

Hours: Monday-Thursday 8am-4:30pm and Fridays 8am-2pm

Status: Full Time

What We're Looking For:

Education: High School Diploma or GED, required.
Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.
Additional Skills Required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
Additional Skills Preferred: Proficient in use of all computer software utilized in practice.

What You'll Do:

Manage Patient Information: Accurately record and update patient demographics, insurance details, and medical histories.
Coordinate Appointments: Schedule and confirm patient appointments, ensuring timely and efficient service.
Handle Billing and Collections: Post charges, process co-pays, and manage patient collections with attention to detail.
Support Administrative Functions: Cross-train in various administrative support roles to enhance team efficiency.
Deliver Exceptional Service: Provide compassionate and professional assistance to patients, families, and team members.

About Company

We are an integrated system of physician practices, hospitals, outpatient centers, and more – each element committed to delivering a remarkable healthcare experience for you and your family. With world-class technology, personal connections, and care that’s easier to access and understand, Novant Health is with you every step of the way on your journey to health and wellness.