necessary day to day clerical operations. You are able to support the delivery of rehabilitation care by working directly with patients under the direction of therapist; as well as; performing regular cleaning and equipment monitoring to support a safe environment of care.
Location: 9100 Merrill Rd Ste 10, Jacksonville, FL 32225
Department: Outpatient - Arlington
Hours: M-F; 11AM-7PM
Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.
Responsibilities:
- Assist patients with exercises and transfers under the direction of treating therapist
- Communicate patients' status to Therapist directing patient care
- Cleans and maintains treatment areas and equipment throughout the da
- Maintains confidentiality of patient information
- Adheres to policies and procedures specific to patient rights
- Maintains a clean and safe environment; identifies and reports hazards
- Proficient in basic computer operations and all office automation equipment (telephones, voice-mail, desktop computing, electronic mail, facsimile procedures, automated, scheduling)
- Proficient with Microsoft Office software products, especially Word and Excel
- Exhibit sound organizational skills, personal initiative and time management skills
- Knowledge of medical terminology, insurance and authorization
- Manages the Clinics Appointment Schedule ( for example calling patients to confirm or change appointments, managing wait list, make scheduling changes)
- Prepare new patient paperwork and confirm all paperwork and verification information is in medical record
- Pre-register all walk-ins, telephone and fax referrals received by Clinic
- Provides general office support such as filing, copy, faxing, maintaining inventory control, and ordering supplies
- Perform light cleaning duties such as wiping equipment, laundry, tiding up the waiting room, etc.
- Collects patient responsibility payments, provides receipts
- Checks and responds to work related voicemail and email timely
- Logs all referrals and tracking in the Referral Database
- Work the Image now queues (error/in & out-bound fax/tasks/referral hold/MD signature tasks)
- Other duties as assigned by Manager
Qualifications:
- High school diploma or GED,
- Preferred a minimum of two years of experience working with customers in the medical, service or hospitality industries.
- Good interpersonal skills
- Good strength, endurance and mobility
- Must be able to work in a fast paced environment