PATIENT SERVICE SUPERVISOR - KENNER, LA

Compass Group North America

Kenner, LA

JOB DETAILS
SKILLS
Allergies, Coaching, Communication Skills, Computer Skills, Cost Control, Customer Satisfaction, Customer Support/Service, Food Delivery, Food Services, Food and Beverage Industry, Healthcare, Infection Control, Leadership, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Military, Nursing, Nutrition, Patient Assessment, Patient Care, Presentation/Verbal Skills, Quality Management, Restaurant, Sanitation, ServSafe Certification, Trend Analysis, Writing Skills
LOCATION
Kenner, LA
POSTED
30+ days ago

Morrison Healthcare

We are hiring immediately for a Patient Service Supervisor. Make a difference in the lives of people your community and yourself. At Morrison Healthcare, a Compass Healthcare company, youll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services Supervisor is an exciting opportunity for an energetic entry-level manager who is seeking a career avenue into the food service industry.

Essential Duties and Responsibilities:

• Ensures patient and client satisfaction, meeting and exceeding stated expectations. • Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic, and religious preferences when patient inquires or needs additional selections. • Interacts with nursing and evaluates on a daily basis patient meal selection tray completion, tray delivery, and tray retrieval process. • Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate. • Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery, including quality improvement, sanitation, infection control, and all facility-related activities. • Performs other duties as assigned.

Qualifications:

• 2 years of food service experience. • Experience in restaurants, hotels, corporate dining, education, military healthcare, and/or related food service operations. • Some knowledge of food trends with a focus on quality production, sanitation, food cost controls, and presentation. • Supervisory leadership, management, and coaching skills. • Communication skills, both written and verbal, and ability to communicate with management, client, customer, and associate levels. • Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. • ServSafe Certification is preferred.

Benefits for Our Team Members

Full-time and part-time positions are offered the following benefits:

• Retirement Plan • Associate Shopping Program • Health and Wellness Programs • Discount Marketplace • Identify Theft Protection • Pet Insurance • And other voluntary benefits, including: • Critical Illness Insurance • Accident Insurance • Hospital Indemnity Insurance • Legal Services • Choice Auto and Home Program

Full-time positions also offer the following benefits to associates:

• Medical • Dental • Vision • Life Insurance • AD Disability Insurance • Commuter Benefits • Employee Assistance Program • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy and paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com

Applications are accepted on an ongoing basis. Application Deadline: Applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Morrison Healthcare maintains a drug-free workplace.

About the Company

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Compass Group North America