Administrative Skills, Billing, Claims Processing, Co-Payments, Customer Support/Service, Data Entry, Data Processing, Dental Insurance, Detail Oriented, Electronic Medical Records, Financial Management, Healthcare, Life Insurance, Mail Processing, Medical Billing, Medical Office, Medical Records, Order Supplies, Organizational Skills, Outpatient Care, Patient Care, Patient Registration, Request for Information (RFI), Team Player, Vision Plan, Willing to Travel
Overview
Baylor Scott & White Institute for Rehabilitation
Austin, TX (W38th)
Patient Service Specialist (PSS)
- Float Hours: vary between Monday - Friday 7am - 7pm
- Full Time
- Candidate will be required to travel to multiple outpatient clinics.
Areas of coverage include (but not limited to):
- W38th
- Red River
- Far West
- Northcross
- SW290
- Bee Caves
- Lakeway
- Manor
- Angus Rd
Compensation depends upon candidates years of experience and internal equity. This is an entry-level position.
Starting salary: $18 - $25 per hour based off experience.
Benefits of becoming a Patient Service Specialist with us:
- We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
- Health, Dental, and Vision insurance
- Life insurance
- Prescription coverage
- Paid Time Off (PTO) and Extended Illness Days (EID)
- A 401(k) retirement plan with company match
- Short and Long Term Disability
- Personal and Family Medical Leave
- PSS Ladder Program
Eligibility and effective dates vary
Responsibilities
- Looking for a Full Time Float.
- Preferred candidate is organized, detail oriented, flexible and able to work well with others or independently.
- A self-starter that can provide outstanding customer service and get things done.
- We process referrals, schedule patients, complete the intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.
- Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
- Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
- Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
- Collects toward patient responsibility at each visit.
- Scan and maintain medical documents.
- Reconciles and posts charges daily and other reporting to ensure clean claim processing.
- Responds to all request for information from patients, other department and physicians.
- Maintains office, orders supplies and manages mail.
- Willingness to adjust schedule to center needs.
- Travels
- Attends all mandatory meetings and in-service education programs.
- Travels to non-home location center or other site for coverage when necessary.
Qualifications
- HS diploma or GED is required
- Preferred Experience:
- Customer service experience
- Knowledge of insurance verification
- Healthcare, medical, or dental office administration
#BSWIR-Outpatient
Additional Data
- Equal Opportunity Employer including Disabled/Veterans
- #BSWIR-Outpatient
S
Select Medical Corp
Superior quality and care. Compassion and Respect. Results oriented. Teamwork. Resourcefulness. These are the core values upon which Select Medical was built. Since its founding in 1996, Select Medical has passionately focused on providing superior, patient-centered care that improves quality of life.Co-founded by Rocco Ortenzio and Robert Ortenzio, Select Medical began as a regional provider of outpatient physical rehabilitation. Contract therapy was added to the company's specialized health care offerings in 1997, and was quickly followed by the introduction of long-term acute care in 1998. In 1999, Select Medical made one of its largest acquisitions by purchasing NovaCare Physical Rehabilitation and Occupational Health. In three years, Select Medical had grown from a small start-up into a diversified health care company with a national presence. This progressive yet responsible growth was one attribute that led to the company's recognition as one of the Best Managed Companies in America by Forbes magazine.
10,000 employees or more
http://www.selectmedical.com/