Talley Eye Institute is seeking an enthusiastic Patient Service Specialist to join our group. The Patient Service Specialist manages efficient patient flow through arrival to departure; performs various clerical duties; interfaces with clinic personnel, patients/visitors, and fellow employees to ensure positive relationships. Day-to-day activities include, but are not limited to, all the essential functions listed below:
Essential Functions
- Professionally assist with patient check in by greeting patients with a welcoming smile, verifying insurance, collecting copays, and updating appropriate paperwork
- Professionally assist with patient check out by scheduling appointments and scanning documents into the electronic medical record.
- Must have excellent organizational, verbal and written communication skills.
- Must be able to perform mathematical decisions regarding money exchange between patients and practice.
- Must have the ability to perform well in a fast paced, high patient volume medical practice and multi-task as needed.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
Essential Skills and Abilities:
- Strong communication and interpersonal skills
- Empathetic personality with concern for patients' needs
- Strong organization with attention to detail
- Ability to work as a team member
- Demonstrated computer literacy
- Ability to travel to satellite offices as scheduled
- Maintain a professional appearance
- Medical office experience preferred
Benefits:
- On the Job training
- PTO day 1 of employment
- Health Benefits
- 401K
Salary is commensurate with experience
Originally founded as Talley Eye Care by Terry W. Talley, MD in 1972, Talley Eye Institute has grown to now include nine specialists and provide care to patients in three states with eight satellite clinics. Talley has been the trusted and experienced leader in eye care in the area for nearly 50 years and continues to have one of the largest referring networks of optometrists in the region. Talley Eye Institute is dedicated to providing patient-centered, compassionate care with cutting-edge technology using the latest and best techniques, equipment, and trainings to provide the utmost in innovative patient care. All doctors and staff at Talley Eye Institute have a common goal of preserving, enhancing, and maximizing vision, one patient at a time.