Join our health care team by assisting patients and referring physician offices over the phone with scheduling appointments and taking messages. Bilingual in Spanish and English preferred.
Position Schedule: Monday - Friday, 8am - 5pm. No evening work, no weekend work!
POSITION RESPONSIBILITIES:
- Take messages electronically and process tasks correctly.
- Accurately schedule or reschedule patient appointments and special appointments.
- Initiate patient registration at time appointment is made, enter insurance information and send patient information packet and paperwork to all new patients.
- Coordinate physician schedule changes, open or block schedules as requested.
- Order, retrieve and deliver patient related information and external correspondence as necessary.
- Scan and file patient related information electronically ensuring accessibility and maintaining a current patient record.REQUIRED QUALIFICATIONS:
- Previous multi-line phone experience with great customer service skills preferred
- Previous medical office experience a plus
- Proficiency with Windows based computer applications