Patient Service Representative

Patient Services Representative positions available!

Are you someone who enjoys variety, meeting new people, and working in a fast-paced healthcare environment? Wake Radiology UNC REX Healthcare is seeking Full-Time Patient Services Representatives to provide front desk and administrative support at our imaging centers located in Raleigh and our surrounding areas. The Raleigh area shift is 1:30p-10p and the Wendell area is 11:00a-7:30p.

What You'll Do

• Welcome patients and provide exceptional customer service in person and over the phone.
• Register patients, verify demographics, and assist with the check-in process.
• Answer questions and guide patients through their visit.
• Verify insurance eligibility 
• Coordinate referrals and maintain accurate patient records.
• Enter patient information accurately into our electronic systems.
• Prepare daily schedules and make appointment reminder calls.
• Ensure all authorizations and required documentation are completed before scheduled appointments.
• Process incoming and outgoing mail and perform other administrative duties as assigned.

What We're Looking For

• High school diploma or equivalent required.
• Minimum of two years of medical office experience preferred (radiology experience is a plus).
• Outstanding customer service and communication skills.
• Strong computer and data entry skills.
• Ability to multi-task.

At Wake Radiology UNC REX Healthcare, our employees are the foundation of the exceptional care we provide. We foster a collaborative, supportive culture where you'll have the opportunity to grow your skills while making a difference in patients' lives every day.

We offer a comprehensive benefits package including:

• Medical, dental, and vision insurance
• 401(k) with profit-sharing
• Generous paid time off
• Paid holidays
• Life and disability insurance
• Employee assistance program
• Opportunities for professional growth and advancement

Ready to take the next step in your career? Join a team where your contributions matter, every day brings new opportunities, and you can make a meaningful difference in the lives of others. Apply today!