Patient Service Representative (Prior Authorizations) - South County/Tesson Ferry - 3 days a week

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.

SIGN ON BONUS ELIGIBLE!!

Join Our Team: 

We are searching for a part-time Patient Service Representative for our Primary Care Partners office located at 13303 Tesson Ferry!

Opportunity: 

• Part-time opening  
• 8:30 a.m. - 4:30 p.m.  3 days a week.  Monday, Wednesday and Thursday. 
• No evenings, weekends or holidays
• Not benefit eligible 
• Outpatient clinical practice 

Day-to-Day:

• The main responsibility for this position is completing prior authorizations.
• The PSR will be cross-trained to occasionally:
  • Perform patient check-in/check-out
  • Schedule patient appointments
  • Collect co-payments
  • Verify insurance
  • Register patients/update patient demographics
  • Answer the telephone

Who we are seeking (preferred):

• The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers. 
• Formal training which will probably be indicated by a high school diploma or equivalent.
• 1 or more years of experience working with the public, preferably in a healthcare setting.
• Knowledge of medical terminology,
• Knowledge of the different types of health insurance plans; i.e. HMO’s, PPO’s, etc.
• PC/Windows proficiency.
• Medical coding familiarity. 
• Willingness to assign high priority to patient comfort and satisfaction.
• Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.

What We Offer:

• Physician-led, supportive practice environment
• Benefits within your first 30 days (minimum hours worked must be met to be eligible)
  • Available benefits: Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous
• Generous PTO policy + 9 paid holidays (minimum hours worked must be met to be eligible)
• 401k match + profit sharing (minimum hours worked must be met to be eligible)
• Tuition reimbursement (minimum hours worked must be met to be eligible)
• Wellness program
• Opportunities for professional growth and mentorship
• Emphasis on work-life balance

EOE