Patient Service Representative - Manhattan Beach Pediatrics

General Information

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Work Location: Manhattan Beach, CA, USA

Work Schedule

Monday- Friday, 8:15am-5:15pm

Posted Date

10/06/2026

Salary Range: $31.88 - 45.66 Hourly

Employment Type

2 - Staff: Career

Duration

Indefinite

Job #

33338

Primary Duties and Responsibilities

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In this role, you will provide administrative and patient support for assigned physicians and serve as a key point of contact for patients throughout their care journey. Responsibilities include acting as a liaison between patients, providers, and referring physicians; assisting patients with accessing services across the health system; coordinating referrals and follow-up care; obtaining, verifying, and securing required insurance authorizations; and providing timely communication through phone and Epic/Care Connect. The Patient Service Representative works collaboratively with clinical and administrative teams to support care coordination, ensure a positive patient experience, and facilitate efficient access to care and specialty services.

Salary range: $31.88-$45.66

Job Qualifications

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Required:

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities
• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds
• Ability to creatively integrate competing demands into a productive working environment
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health

Preferred:

• Knowledge of specific specialty practice and workflows
• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs
• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

Current/former UC employees are subject to a personnel file review.