| Location | Greenville, SC |
Now Hiring: Patient Service Representative (Healthcare)
Greenville, SC | 100% On Site
Full Time | Monday through Friday | 8:00 AM to 4:30 PM
Join a healthcare team that helps improve lives every single day.
MedBridge Healthcare is a nationally recognized leader in sleep medicine services, partnering with hospitals, physician practices, universities, and healthcare systems across the country. We are currently looking for a dependable, detail oriented, and patient focused Patient Service Representative to join our growing Greenville team.
If you thrive in a fast paced environment, enjoy helping others, and take pride in providing excellent customer service, this could be the perfect opportunity for you.
What You Will Do
As a Patient Service Representative, you will serve as a key point of contact for patients, referral sources, and healthcare partners. This role plays an important part in ensuring patients receive timely and accurate support throughout the scheduling and intake process.
Responsibilities include:
Answering a high volume of incoming calls professionally and efficiently
Scheduling patient appointments and managing intake information
Collecting and verifying patient demographic and insurance information
Entering accurate information into electronic medical record systems
Assisting patients with appointment and account related questions
Verifying insurance coverage and authorization requirements
Communicating with physician offices and referral sources regarding patient information
Screening calls and documenting detailed messages when needed
Supporting administrative and operational tasks as assigned
What We Are Looking For
High school diploma or GED required
2 to 3 years of customer service, scheduling, or data entry experience
Healthcare, medical office, or call center experience strongly preferred
Familiarity with medical terminology preferred
Strong multitasking and organizational skills
Professional communication and phone etiquette
High level of accuracy and attention to detail
Ability to work independently in an office environment
Reliable attendance and punctuality are essential
️ Attendance Expectations
This role includes a 90 day probationary period with strict attendance expectations. No missed days, late arrivals, or early departures are permitted during this period unless otherwise approved. Consistency and dependability are critical for success in this role.
What We Offer
Medical, dental, and vision insurance
Paid time off
401(k) with company match
Stable full time schedule
Supportive and collaborative team environment
Opportunity for long term career growth within a respected healthcare organization
If you are ready to join a company that values reliability, teamwork, and patient care, we encourage you to apply today.
Equal Opportunity and Compliance Statements
STATEMENT OF POLICY: MedBridge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.
AFFIRMATIVE ACTION PLAN (AAP): The Affirmative Action Plans for Minorities and Women, Individuals with Disabilities, and Protected Veterans are available for inspection by appointment with Human Resources during regular business hours.
REASONABLE ACCOMMODATION: Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at (864) 272-1843 or TTY 711 (Relay).
EMPLOYMENT ELIGIBILITY: This employer participates in E Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
What We Are Looking For
High school diploma or GED required
2 to 3 years of customer service, scheduling, or data entry experience
Healthcare, medical office, or call center experience strongly preferred
Familiarity with medical terminology preferred
Strong multitasking and organizational skills
Professional communication and phone etiquette
High level of accuracy and attention to detail
Ability to work independently in an office environment