Patient Service Rep - UT Rheumatology

    Highlights

    University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) position for a rheumatology office located at UT Medical Center or UT Medical Center Halls. Ensures good patient flow through practice by timely processing of patients as they arrive at front office.

    Numbers & Facts

    LocationKnoxville, TN

    Description

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    Job Type

    Full-time

    Description

    University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) position for a rheumatology office located at UT Medical Center or UT Medical Center Halls.

    Job duties include:

    • Greet patients in friendly and timely manner
    • Ensure that patients complete necessary forms required for the electronic health record and billing office
    • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
    • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
    • Answer patient inquiries regarding patient registration information or billing questions
    • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
    • Schedules patients with appropriate physician
    • Document scanning into electronic health record
    • Other duties as assigned

    Full benefit package available, including Medical, Dental, Vision, STD, LTD, Life Insurance, 401k, PTO, and more!

    Requirements

    • Previous medical office experience is not required.
    • The candidate will need strong customer service skills, attention to detail, time management, and good with organization.

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