Patient Service Co-ordinator

We have an opening in our front office. Responsibilities of front desk medical assistant is as below,

Duties:

• Be the happy face of our clinic to our patients.
• Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
• Patients check-in and check-out
• Insurance eligibility check
• Reach out to patients who missed their appointments promptly and reschedule them if necessary
• Maintains safe, secure, and healthy work environment by following, and enforcing standard procedures; complying with legal regulations.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Skills/Qualifications:
• Bilingual (English/Spanish)
• Medical Assistant diploma is plus
• Undergraduate/Associate degree is plus
• EMR (Eclinicalworks) experience is plus

Required experience:

• Minimum 2 years of customer service experience (medical field experience is a plus)