Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
- As an Application Support Engineer, you will be responsible for acting as a software detective providing a dynamic service by identifying and solving issues within multiple components of critical business systems.
- You are expected to be a subject matter expert collaborate and manage the team to perform effectively take responsibility for team decisions engage with multiple teams and contribute to key decisions.
- Providing solutions to problems for your immediate team and across multiple teams is a vital part of this role.
- Analyze complex software issues and develop effective remediation strategies to ensure system stability and performance.
- Collaborate closely with cross functional teams to streamline problem resolution and enhance overall system reliability.
- Support continuous improvement initiatives by identifying patterns and proposing innovative solutions to recurring challenges.
- Provide technical guidance and share knowledge to elevate team capabilities and foster a collaborative environment.
- Contribute to the documentation of processes and best practices to support ongoing operational excellence.
- Tight collaboration and coordination with offshore team on daily basis.
Note: Role requires 60% per week onsite client work in Lawrenceville NJ and Princeton NJ