Benefits:- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
About the Role:Join the Velazquez Pain Relief Center team as a Patient Representative! In this dynamic front desk role, you will be the first point of contact for our patients, providing exceptional service and support in a welcoming environment.
Clinic Address: We have multiple locations in the Las Vegas and Reno market!
Responsibilities:- Greet and assist patients upon arrival, ensuring a friendly and professional atmosphere.
- Manage appointment scheduling and patient inquiries via phone and in-person.
- Collect and verify patient information and insurance details accurately.
- Maintain an organized front desk and ensure a smooth flow of operations.
- Process patient payments and manage billing inquiries efficiently.
- Collaborate with medical staff to enhance patient experience and care.
- Handle patient records and maintain confidentiality in compliance with HIPAA regulations.
- Assist with administrative tasks as needed to support the clinic's operations.
Requirements:- Must be bi-lingual in English and Spanish
- High school diploma or equivalent; additional education in healthcare administration is a plus.
- Previous experience in a front desk or patient-facing role, preferably in a healthcare setting.
- Strong communication and interpersonal skills to engage effectively with patients.
- Proficient in using electronic health record (EHR) systems and basic office software.
- Detail-oriented with excellent organizational skills to manage multiple tasks.
- Ability to work in a fast-paced environment while maintaining a positive demeanor.
- Knowledge of medical terminology and insurance processes is advantageous.
- Supervisor or Leadership experience a plus!
- Must be able to work various shifts Monday thru Friday
- 7:45 am to 4:45 pm
- 8:00 am to 5:00 pm
- 9:00 am to 6:00 pm
About Us:Velazquez Pain Relief Center has been serving the Las Vegas community for over a decade, offering compassionate care and innovative pain management solutions. Our patients love us for our personalized approach and dedicated staff, while our employees appreciate a supportive work environment that fosters growth and teamwork.