Patient Navigator- Senior (Ashford Oaks Concierge Medicine)

The Senior Patient Care Navigator delivers a concierge-level patient experience by guiding individuals and families through complex healthcare pathways with professionalism, empathy, and discretion. This role manages high-priority referrals, ensuring seamless coordination of care from initial contact to follow-up. The Navigator facilitates communication among patients, caregivers, and multidisciplinary teams, promptly resolves patient concerns or complaints, and ensures adherence to all institutional, regulatory, and medical compliance standards. Through expert navigation, personalized support, and proactive service, the Senior Patient Care Navigator enhances patient satisfaction, safety, and continuity of care.

FLEXIBLE HOURS ARE NEEDED BETWEEN 7am-6pm