Calendar Management, Clinical Monitoring, Clinical Practices/Protocols, Clinical Support, Cross-Functional, Detail Oriented, Documentation, Electronic Medical Records, Embryology, Endocrinology, Financial Planning, Genetics, Laboratory, Laboratory Techniques, Maintain Compliance, Medication Administration, Medications, Multilingual, On Call, Organizational Skills, Patient Assessment, Patient Care, Patient Education, Patient Follow-up, Performance Reviews, Pinnacle, Plan Meetings, Process Management, Quality Assurance, Quality Management, Registered Nurse (RN), Time Management, Training/Teaching, Treatment Plan, Ultrasound, Women's Health
LOCATION
Brooklyn, NY
POSTED
27 days ago
About Us
Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com.
About the Role
The RN Patient Navigator position is an exciting opportunity for compassionate, service-minded Registered Nurses who want to make a meaningful impact on patients' lives. As an integral member of our care team, you will serve as the primary point of contact for patients throughout their fertility journey—providing both clinical monitoring and care coordination. This role blends direct patient monitoring with IVF navigation and education, ensuring a seamless, supportive, and clinically informed experience for every patient.
We are seeking a RN Patient Navigator to join our dedicated team at Pinnacle Fertility - New York, located in Brooklyn, NY. This is a full-time, onsite position.
Responsibilities
Conduct patient assessments and monitor responses to fertility treatments, including medication reactions and lab results.
Perform a variety of ultrasound scans as part of patient monitoring and fertility treatment protocols; experience with or willingness to train in scanning is required.
Provide triage support and clinical guidance within the RN scope of practice.
Serve as the dedicated navigator throughout each patient’s treatment cycle.
Educate patients on protocols, medication administration, procedures, and expected outcomes.
Coordinate and schedule appointments, lab work, procedures, and follow-up visits.
Collaborate with financial counselors, embryology, and genetics teams to align on individualized treatment plans.
Maintain accurate and timely documentation in the electronic medical record (EMR).
Track patient progress, follow up on missed appointments, and ensure adherence to treatment plans.
Provide emotional support, address patient concerns, and help remove barriers to care.
Serve as a consistent point of contact for patients throughout their care journey.
Participate in team case reviews, staff meetings, and quality improvement initiatives.
Participate in an after-hours on-call rotation, with additional compensation provided (details shared during interviews).
Perform other duties and projects as assigned.
Position Requirements
Education & Licensure:
Active, unrestricted Registered Nurse (RN) license in the state of New York is required.
BSN preferred.
Active BLS required.
Experience:
Minimum of 2 years RN experience, ideally in women's health, fertility, OB/GYN, or a related clinical setting.
IVF or reproductive endocrinology experience strongly preferred.
Familiarity with EMR systems and patient coordination processes.
Skills & Competencies
Clinical judgment and ability to escalate concerns promptly.
Empathetic communicator and educator with a patient-first mindset.
Highly organized, detail-oriented, and tech-savvy.
Ability to work both independently and as part of a multidisciplinary team.
Bilingual abilities are a plus.
Compensation & Benefits
Hourly Rate: $42.00 - $52.00 per hour (Final offers based on experience, skills, and qualifications).
Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.
Diversity & Inclusivity at Pinnacle Fertility
At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.