Highlights
Position Overview: Seeking consultants with a strong guest relations, hospitality, customer service, or patient-facing background who can effectively engage with patients, families, and clinical teams in a healthcare environment. The ideal consultants should possess excellent communication skills, strong customer service instincts, the ability to de-escalate concerns, and a proactive approach to creating a positive patient experience.
Numbers & Facts
| Location | Chicago, IL |
| Industry | Staffing/Employment Agencies |
| Salary | $26.66 Per Hour |
| Company Size | 500 to 999 employees |
| Year Founded | 1999 |
| Website | http://www.eclaroit.com |
Description
Patient Liaison
Job Number: 26-01888
Job Number: 26-01888
Progress on your journey to success! ECLARO is currently recruiting for a Patient Liaison in the Chicago, IL area for one of our clients.
ECLARO’s client is a leading provider of healthcare workforce software and solutions. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
- Seeking consultants with a strong guest relations, hospitality, customer service, or patient-facing background who can effectively engage with patients, families, and clinical teams in a healthcare environment.
- The ideal consultants should possess excellent communication skills, strong customer service instincts, the ability to de-escalate concerns, and a proactive approach to creating a positive patient experience.
Responsibilities:
- Round throughout the hospital and engage with patients and families.
- Address service recovery opportunities and escalate concerns when appropriate.
- Support patient experience initiatives and help improve overall satisfaction.
- Demonstrate professionalism, empathy, and strong interpersonal skills.
Shift: Day 5x8-Hour (09:30 - 18:00); Duration: 26 weeks
Pay Rate: $26.66 / Hour
If hired, you will enjoy the following ECLARO Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
If interested, you may contact:
Claudine Pamaranglas
Claudine.Pamaranglas@eclaro.com
(332) 209-4547
Claudine Pamaranglas | LinkedIn
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
About Company
Eclaro is a Business and Technology Consulting Firm that connects top talent with opportunities nationwide. We have direct access to Hiring Managers from leading Fortune 1000 organizations in almost every industry segment, with particular expertise in:
• Technology and Business Consulting
• Financial Services and Insurance
• Pharmaceuticals and Life Sciences
• Consumer Products, Public Sector, and Utilities
Eclaro provides fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including:
• Consulting
• Professional Hiring
• Global Integrated Delivery™
• Managed Services
Eclaro recruits and manages a staff of highly skilled individuals in an array of specialized disciplines enabling our clients to leverage new opportunities, respond to increased and changing demands, and increase their profitability.
Eclaro’s Management Team averages over 25 years of experience in partnering with clients in technical, corporate operations and human capital solutions. We hold ISO 9001:2008 certification and have achieved SOC 2 Type 2 certification in Security, Availability and Confidentiality. Eclaro’s decades of expertise and collaborative practice have proven that The Right People are The Answer.
See ourPrivacy Noticefor information on pixel tracking.