Patient intake Coordinator

Caregivers Home Health Services

  • Vienna, Virginia
  • 30+ days ago

    Highlights

    Assure the Start of Care (SOC) documentation is received, staff is assigned and patient is * * * * seen within forty-eight (48) hours by an RN and seventy-two (72) hours by ancillary services per Medicare guidelines. Promotes the efficiency of the admissions process by answering phones and assisting callers * * in a professional and timely manner escalating issues to immediate supervisor as necessary.

    Numbers & Facts

    LocationVienna, Virginia

    Description

    Are you seeking a leadership role as an Intake Coordinator? Caregivers Home Health Services is seeking an experienced Intake Coordinator to join its team! 

    Why should you join Caregivers?

    • 10 PTO
    • 5 sick leave
    • Competitive Pay!
    • Growth opportunities
    • Excellent company culture
    • 401k - 3% Match
    • Profit-Sharing program
    • Paid Government holidays
    • Blue-cross Blue Shield Medical Insurance
    Responsibilities: 
    • Responsible for receiving patient referrals with completed information necessary to service and bill. Accurately verifies insurance coverage and obtains initial visit authorization from the patient’s health plan.
    • Serves as the primary contact for initial intake of patient referral calls and communications * * regarding patient admission.
    • Promotes the efficiency of the admissions process by answering phones and assisting callers * * in a professional and timely manner escalating issues to immediate supervisor as necessary.
    • Accurately enters admission referral information into Kinnser computer system.
    • Calls referral source to verify case information and to let them know that referral was received.
    • Acquire Face-to-Face documentation and perform eligibility check on prospective patients.
    • Assure the Start of Care (SOC) documentation is received, staff is assigned and patient is * * * * seen within forty-eight (48) hours by an RN and seventy-two (72) hours by ancillary services per Medicare guidelines.
    • Provide detailed documentation for any variance from protocol.
    • Contact the patient to schedule the initial assessment visit and provide the name(s) of staff * * assigned to perform services.

    Requirements

    Requirements: 
    • College degree preferred
    • Have previous health care/home care experience
    • Strong data entry/computer skills
    • Must have strong attention to detail and accuracy. Excellent Customer service skills
    • Ability to interact effectively with all levels of personnel
    • Effective organizational skills
    • Professional Phone Demeanor
    • Strong written and verbal communication skills in English
    • Ability to work effectively in a fast paced, team environment

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