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Patient Financial Services Manager

North Country Hospital

  • Newport, VT
  • 9 days ago

    Highlights

    Who we Are: Nestled into the most northern part of Vermont, North Country Hospital is a community-focused 25 bed critical access hospital, where we prioritize the well-being of our neighbors. Position Statement Under the supervision of the Director of Revenue Cycle, coordinate overall functions of patient billing, cash posting, receivables, and patient account maintenance.

    Numbers & Facts

    LocationNewport, VT
    IndustryHealthcare Services
    Company Size500 to 999 employees
    Year Founded1919
    Websitehttp://www.nchsi.org

    Description

    Who we Are: Nestled into the most northern part of Vermont, North Country Hospital is a community-focused 25 bed critical access hospital, where we prioritize the well-being of our neighbors. North Country Hospital is more than just a healthcare provider; we are a vital part of the community, working together to build a healthier future. Our patients health is our priority, and we go above and beyond to care in every way possible. Position Statement Under the supervision of the Director of Revenue Cycle, coordinate overall functions of patient billing, cash posting, receivables, and patient account maintenance. Review patient account files and ensure their accuracy and completeness for appropriate billing distributions. Support Director with departmental leadership. Responsible for training and special projects as assigned. Key Responsibilities: Supervise team of Patient Account Coordinators and Enrollment Specialist(s). Work in collaboration with Lead Patient Account Coordinator, and Director to assign duties and manage workflows. Coordinate patient billing and cashier activity. Approve Write-Offs up to $5,000. Approve timecards and PTO requests Monitor the status of claims in Accounts Receivables. Review ATB and work queue productivity to ensure that claims are processed within timely filing limits. Oversee training of new and current PFS staff Monitor and process claims in assigned queues. Responsible for training new and existing staff. Provide thorough follow-through and resolution of complaints or problems received from patients, staff, other departments, administration, or medical staff. Knowledge, Skills and Abilities: Requires one to two years post-secondary education or the equivalent. Knowledge of specific insurance coverage, including BCBS, Medicare, and Medicaid preferred. At least one year of on the job and/or related experience preferred. Knowledge of medical terminology required. Skills essential for satisfactory performance include accuracy, detail focus, tactfulness, positive communication, and people skills.

    About Company

    North Country Hospital is a private, nonprofit acute care community hospital serving twenty-two communities in a two-county area in the rural Northeast Kingdom of Vermont. Located on 30 acres in a quiet, easily accessible part of the City of Newport, NCH blends medical expertise and technology with a genuine concern for people. In addition to a population base of over 27,000 residents, the hospital provides care to the many area visitors, summer vacationers, skiers and other sportsmen.

    North Country Hospital is governed by a Board of Trustees, comprised of community members, who give of their time to fulfill this vital role. The system includes the hospital, outpatient services, physician practices and Derby Green, a skilled care facility. North Country Hospital is a member of the American Hospital Association and the Vermont Association of Hospitals and Health Systems. It is licensed by the State of Vermont Department of Health and is certified by the Department of Health and Human Services as a provider under the Medicare program, It is also accredited by the Center for Medicare Services (CMS), which assures that the hospital meets the highest standards of medical care.

    North Country Hospital provides cost effective care to all people regardless of race, color, creed, national origin, and ability to pay. The hospital has a further commitment to community partnerships and to encourage, educate, and assist members of the community in the maintenance and improvement of their own health.

    Founded in 1919 by a group of area citizens, Orleans Country Memorial Hospital opened in 1924, the present North Country Hospital, opened in 1974.

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