Embark Behavioral Health logo

Patient Financial Services Director

Embark Behavioral Health

  • Bakersfield, California
  • 1 day ago
  • $85,000–$95,000 Per Year
  • Full-time

Highlights

Join a growing behavioral healthcare organization as our Director of Patient Financial Services , leading revenue cycle operations that support mental health and substance use treatment programs across multiple locations. In this leadership role, you'll oversee billing, collections, reimbursement, accounts receivable, and revenue cycle performance while partnering with operational and clinical leaders.

Numbers & Facts

LocationBakersfield, California
Job TypeFull-time
IndustryHealthcare Services
Salary$85,000–$95,000 Per Year
Company Size1,500 to 1,999 employees
Websitehttps://www.embarkbh.com/about-embark-behavioral-health/

Description

Overview:

embark_logo

Salary Range: $85,000 - $95,000 a year (DOE)

Location: 5500 Ming Ave #410, Bakersfield, CA 93309

Full Time, On Site

 

Join a growing behavioral healthcare organization as our Director of Patient Financial Services, leading revenue cycle operations that support mental health and substance use treatment programs across multiple locations. In this leadership role, you'll oversee billing, collections, reimbursement, accounts receivable, and revenue cycle performance while partnering with operational and clinical leaders. We're seeking an experienced healthcare revenue cycle leader who can improve financial outcomes, strengthen processes, and support an exceptional patient financial experience.
Responsibilities:
  • Lead patient financial services and revenue cycle operations across a multi-site behavioral healthcare organization.
  • Oversee billing, collections, accounts receivable, denials management, reimbursement, and cash posting functions.
  • Partner with operational, clinical, compliance, and finance leaders to support revenue cycle performance and organizational goals.
  • Monitor key financial and operational metrics and implement strategies to improve efficiency and reimbursement outcomes.
  • Ensure compliance with healthcare billing regulations, payer requirements, and organizational policies.
  • Manage relationships with payers, vendors, and external revenue cycle partners.
  • Recruit, develop, and mentor revenue cycle leaders while fostering a culture of accountability and continuous improvement.
Qualifications:
  • Bachelor's degree in Healthcare Administration, Business, Finance, Accounting, or related field preferred
  • 5-10 years of progressive healthcare revenue cycle experience
  • Experience leading teams and managing revenue cycle performance
  • Knowledge of commercial insurance, government payers, billing, collections, and reimbursement processes
  • Strong analytical, reporting, and leadership skills
Benefits:
  • Medical, dental, and vision insurance with multiple plan options to fit your needs, and open access or in-network opportunities.
  • Voluntary Ancillary Insurance Options including hospital indemnity, accident and critical illness plans
  • Employer‑paid basic life and long-term disability insurance
  • Employee Assistance Program (EAP) offering confidential counseling, wellness resources, and access to legal and financial professionals
  • Access to wellness programs, including mental health support and preventive care tools
  • Paid Time Off (PTO) and paid company holidays.  We do not separate sick leave or vacation leave, unless required by law.  Generally, we have full-time, eligible PTO packages that begin at 10 days per year (accrual based.)
  • Family, medical, and parental leave benefits compliant with state and federal laws (including CFRA, PFL, HFWA, OFLA and other related programs)
  • Bereavement leave and other workplace flexibility where applicable
  • 401(k) retirement plan with company contributions after one year of full-time employment.
  • Pre‑tax savings options including FSA and HSA accounts

Embark is an Equal Opportunity Employer. Embark is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community. Embark seeks to recruit and support a broadly diverse staff who will contribute to the organization's excellence, diversity of viewpoints and experiences, and relevance in a global society.

 

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About Company

 
On a Mission: Our Big Hairy Audacious Goal
 
Our big hairy audacious goal is to lead the way in driving teen and young adult anxiety, depression, and suicide from the all-time highs of today to all-time lows by 2028. We’re Glad You’re Here! Embark Behavioral Health is a leading nationwide network of outpatient centers and residential programs offering premier mental health treatment for preteens, teens, and young adults. Our ever-growing locations are part of a continuum of care that provides a range of services built from over 25 years of specialization in serving youth.
 
Five key differentiators set Embark apart from other behavioral health care providers.
  1. We offer a robust continuum of care that provides different levels of service and programming based on an individual’s changing needs, from virtual counseling to residential services.
  2. We have a deep legacy of over 25 years serving youths, focused on preteens, teens, and young adults.
  3. We collect thousands of data points and share feedback with families so we can adjust treatment in real time to improve results.
  4. We treat the entire family using an evidence-based and relationship-focused approach.
  5. We offer the highest levels of quality care and safety standards, with all programs accredited by The Joint Commission.

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