Patient Financial Service Representative

Brook Lane Health Services Inc

  • Hagerstown, MD
  • 3 days ago

    Highlights

    In this role, youll work behind the scenes to support a positive patient experience by ensuring accounts are processed accurately and efficiently while collaborating with insurance providers and internal teams to secure timely reimbursement. Join the Meritus Health team as a Patient Financial Services Representative and play an important role in ensuring accurate billing, insurance processing, and payment resolution for our patients.

    Numbers & Facts

    LocationHagerstown, MD

    Description

    Patient Financial Services Representative

    Meritus Health | Full-Time | 80 Hours Bi-Weekly

    Schedule: Monday-Friday, 8:00 AM - 4:30 PM

    Location: 100% Onsite

    Are you detail-oriented, analytical, and passionate about helping patients navigate the financial side of healthcare? Join the Meritus Health team as a Patient Financial Services Representative and play an important role in ensuring accurate billing, insurance processing, and payment resolution for our patients.

    In this role, youll work behind the scenes to support a positive patient experience by ensuring accounts are processed accurately and efficiently while collaborating with insurance providers and internal teams to secure timely reimbursement.

    What Youll Do

    • Review patient accounts to ensure charges and payments are accurate
    • Verify that insurance authorizations have been obtained when required
    • Submit claims and account information to insurance carriers and patients in a timely manner
    • Research and resolve billing and payment discrepancies
    • Navigate multiple insurance payer requirements while maintaining a high level of accuracy
    • Prioritize and manage a high-volume workload to maximize efficiency and collections

    What Were Looking For

    Required:

    • High School Diploma or GED
    • Strong analytical, communication, and organizational skills
    • Typing proficiency of at least 40 WPM
    • Ability to work accurately in a fast-paced environment

    Preferred:

    • One year of experience in hospital billing, physician billing, collections, revenue cycle, or a centralized billing function

    Why Join Meritus Health?

    • Stable Monday-Friday schedule with evenings and weekends free
    • Opportunity to build a career within a respected healthcare organization
    • Collaborative team environment that values accuracy, accountability, and service excellence
    • Meaningful work that helps patients and supports the financial health of our organization

    If you enjoy solving problems, working with financial and insurance information, and making a difference behind the scenes in healthcare, wed love to hear from you. Apply today and become part of the team that helps keep patient care moving forward at Meritus Health.

    Happy to Help

    At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.

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