Patient Financial Representative II

Join BayCare as a Patient Financial Representative II

Job Details

• Location: Remote role with quarterly in-office meetings required
• Facility: BayCare Health System, CBO Govt Collection - BCHS
• Shift: Monday-Friday, 8:00 AM - 4:30 PM
• Status: Full Time (Exempt: No)

About BayCare

BayCare is proud to be one of the largest employers in the Tampa Bay area. Our integrated healthcare network includes 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. Supported by more than 30,000 team members, BayCare operates with a forward-thinking philosophy grounded in trust, dignity, respect, responsibility, and clinical excellence.

Role Overview

Performs intermediate-level patient accounting functions including billing, collections, customer service, and cash applications. Responds to customer billing inquiries, posts payments, and documents patient account activity. Applies federal and state guidelines to collection efforts and interprets Explanation of Benefits (EOBs). Identifies payer-specific trends and implements billing guideline changes. Maintains supplies and tracks equipment maintenance.

Qualifications

Experience

• Required: 2 years of Patient Accounts experience OR: 2 years of experience in a related field
• Highly preferred: Direct accounts receivable (AR) experience in a healthcare setting, including patient finance and insurance.

Education

• Required: High School Diploma or GED
• Preferred: Associate degree

Total Rewards & Benefits

BayCare offers a competitive total rewards package, including:

• BayCare offers a competitive total rewards package, including:
• Flexible PRN scheduling
• Medical, Dental & Vision Insurance
• Paid Time Off (PTO)
• 401(k) Match + Annual Contributions
• Tuition Assistance
• Wellness resources & community perks

Equal Opportunity Employer Veterans/Disabled