Patient Financial Counselor

Pride Health is hiring a Patient Financial Counselor to support our client's healthcare facility in Salem, OR.

Job Details:

Schedule: Monday-Friday, 7:00 AM-5:30 PM, Wednesday off

Location: Salem, OR - 97301

Float / Coverage Area:

Job Type: Local contract

Contract Length: 3-month contract (Possible Extension)

Pay Range: $22.00 to $24.00/hour*

• Pay offered is based on experience, expertise, credentialing, and education.

Duties:

• Verify patient insurance eligibility, benefits, and bariatric coverage.
• Process incoming and outgoing referrals and obtain necessary authorizations.
• Submit and track insurance authorizations for bariatric program enrollment, ongoing visits, and surgeries.
• Verify authorization details, including CPT codes, diagnosis, surgeon, and date of service.
• Coordinate referrals to outside specialists and imaging services.
• Communicate with insurance companies, patients, and providers to resolve authorization and referral issues.
• Perform patient scheduling, registration, check-in, and telephone support.
• Maintain accurate patient records and documentation in Epic.
• Monitor fax lines, manage work queues, and assist with data tracking.

Requirements:

• Education: High school diploma or equivalent.
• License(s): NA
• Certification(s): NA
• Years of experience:
• Minimum of one (1) year of experience in an admitting office, clinic, physician's office, or insurance office performing patient registration and insurance verification.
• Previous EPIC Prelude and Cadence experience is a plus.
• Knowledge of HMO, PPO, Medicare, Medicaid, and commercial insurance plans.
• Understanding of medical terminology and insurance authorization processes.

Skills/Specialties/Technology:

• Strong computer skills and proficiency in Microsoft Office.
• Excellent communication, customer service, and telephone etiquette.
• Strong organizational, multitasking, and problem-solving skills.
• Ability to work independently in a fast-paced, multidisciplinary environment.
• Typing speed of 60 WPM.
• Ability to maintain patient confidentiality (HIPAA).

#PHCNonClinicalZip

Interested? Apply Today!

For workers in the United States, PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.